Housekeeping Supervisor: Lead, Train & Elevate VIP Rooms

Strand Palace Hotel; Greater London; Híbrido; GBP 32.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Career growth

Health cashback

Discounted dining

Staff room discounts

Discounted hotel stays

Wages access via Wagestream

Free meals on shifts

Birthday half-day off

Resumo da vaga

Strand Palace in central London is seeking a dedicated Housekeeping Supervisor who takes pride in ensuring every room is prepared to impress and meets the highest cleanliness standards.

You will lead a large, diverse team, provide training, and coordinate with departments to maintain exceptional guest experiences across 788 rooms and hotel outlets.

Join a supportive culture with career development, staff benefits, and a commitment to service excellence as part of Iconic Hotels & Resorts.

Qualificações

• Proven experience in hospitality
• Strong organisational skills, with experience managing large and diverse teams
• Approachable, hands-on, and passionate about guest experience and team development
• Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.

Responsabilidades

• Check rooms after cleaning, rectifying any areas not in line with standards before releasing the room
• Provide regular feedback and training to the room attendants about room cleanliness to help them achieve the required standards in the required timeframe
• Attend departmental meetings and assist in ensuring a clear and consistent communication regarding team performance and goals
• Execute a weekly stock count on the floors
• Oversees room preparation for VIP guests and site inspections.
• Assist in delivery of departmental trainings. Ensure team understands the training and monitor if standards are followed on a daily basis

Conhecimentos

Hospitality experience

Team leadership

Guest service orientation

Training & development

Descrição da vaga

Strand Palace in central London is seeking a dedicated Housekeeping Supervisor who takes pride in ensuring every room is prepared to impress and meets the highest cleanliness standards.

You will lead a large, diverse team, provide training, and coordinate with departments to maintain exceptional guest experiences across 788 rooms and hotel outlets.

Join a supportive culture with career development, staff benefits, and a commitment to service excellence as part of Iconic Hotels & Resorts.