Housekeeping Supervisor: Lead Team & Standards

Urban Rest; Greater London; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Mental Health Leave

Team socials

Career growth

Pet-friendly office

Job summary

Urban Rest in London is seeking a Housekeeping Supervisor to oversee cleaning and servicing of properties and hotel rooms, ensuring brand standards and guest satisfaction. You will lead a team, coordinate stock movements, and maintain safety and quality across multiple sites.

The role requires a detail-focused, reliable leader with a passion for guest service. A rotating 7-day roster applies, with a London-based office and opportunities for career growth within Urban Rest.

Qualifications

• Available to work a rotating roster across 7 days.
• Excellent attention to detail.
• Reliable and committed.
• Desirable: experience in housekeeping or hospitality.

Responsibilities

• Ensure daily cleans meet brand standards.
• Train and develop team members to meet required standards.
• Coordinate stock movements for efficiency.
• Maintain security and privacy of guests.
• Respond promptly to guest requests and complaints.
• Update unit status in the housekeeping system.

Skills

Attention to detail

Reliability

Team supervision

Guest service

Job description

Urban Rest in London is seeking a Housekeeping Supervisor to oversee cleaning and servicing of properties and hotel rooms, ensuring brand standards and guest satisfaction. You will lead a team, coordinate stock movements, and maintain safety and quality across multiple sites.

The role requires a detail-focused, reliable leader with a passion for guest service. A rotating 7-day roster applies, with a London-based office and opportunities for career growth within Urban Rest.