Housekeeping Supervisor - Guest Lodges

Crieff Hydro Limited; Crieff; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Job summary

Crieff Hydro Limited is seeking a Self-Catering Supervisor to ensure 57 lodges are cleaned to a 5-star standard and guest-ready. You will inspect, approve, and coordinate with the housekeeping team to deliver impeccable lodge presentation and guest satisfaction.

Role requires a proactive approach, strong organizational skills, and a friendly, welcoming attitude. Live-in accommodation and extensive staff benefits are part of the package, with opportunities across seven hotels in Scotland.

Qualifications

• Previous experience in housekeeping or accommodation supervision.
• A keen eye for detail, ensuring every lodge is cleaned and presented to a 5-star standard.
• Ability to inspect, approve, and provide feedback to housekeeping teams.
• A proactive approach to meet daily checklists and deadlines.
• A friendly and welcoming attitude when interacting with guests.
• Strong organizational and problem-solving skills for last-minute changes.

Responsibilities

• Inspect lodges before guest arrivals to verify cleanliness and readiness.
• Coordinate with housekeeping to ensure 57 lodges meet standards.
• Provide feedback to housekeeping teams to ensure consistency across lodges.
• Maintain daily checklists and respond to guest requests or changes.
• Support a welcoming, well-presented guest environment across all lodges.

Skills

Housekeeping supervision

Attention to detail

Guest interaction

Team coordination

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure centre, horse-riding centre and our famously exciting Action Glen. There really is something for everyone!

About the Role

At the Crieff Hydro family of hotels, we pride ourselves on offering a variety of accommodation options, including 57 self-catering lodges that provide our guests with the perfect home-away-from-home experience.

As our Self-Catering Supervisor, you’ll play a key role in ensuring that each lodge meets our high standards of cleanliness, presentation, and guest satisfaction. You'll be responsible for checking and approving lodges before guest arrivals, coordinating with the housekeeping team, and making sure every last detail is taken care of - from pristine kitchens and bathrooms to perfectly made beds and welcoming touches that leave a lasting impression.

What We Need from You

• Previous experience in housekeeping or accommodation supervision, ideally in self-catering or hotel environments.
• A keen eye for detail, ensuring every lodge is cleaned and presented to a 5-star standard.
• Ability to inspect, approve, and provide feedback to housekeeping teams, ensuring consistency across all 57 lodges.
• A proactive approach, working efficiently to meet daily checklists and deadlines.
• A friendly and welcoming attitude, as you may interact with guests during their stay.
• Strong organizational and problem-solving skills to handle any last-minute changes or guest requests.

If you have a passion for hospitality, high standards, and love creating a welcoming environment, we’d love to hear from you!

What you’ll get from us

• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environment where team spirit and well-being are a priority.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.

Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.