Housekeeping Supervisor

Crieff Hydro Limited; Peebles; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

A Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Job summary

Crieff Hydro Limited in Peebles is seeking a hands-on Housekeeping Supervisor to lead our busy team. You’ll work with the housekeeping manager to maintain spotless bedrooms and public areas, delivering the highest standards of cleanliness and guest comfort.

You’ll motivate and develop your team, foster a positive, flexible, guest-focused culture, and help create memorable experiences for every guest. The role offers live-in accommodation and access to exclusive staff discounts.

Qualifications

• Housekeeping experience is essential.
• Leadership to build happy, motivated teams.
• Ability to keep bedrooms and public areas immaculate and guest-focused.

Responsibilities

• Support the housekeeping manager in running the team.
• Be hands-on and ensure high standards of cleanliness and comfort.
• Motivate and empower your team with confidence and skills.
• Put guests at the heart of what you do and strive to exceed expectations.

Skills

Housekeeping Experience

Leadership

Team focus

Self-Starter

Ideas and openness

Fun and easy to talk to

Flexibility

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Peebles Hydro

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

About the role

You’ll support the housekeeping manager in running our busy Housekeeping Team – You’ll be hands-on, focusing on quality and attention to detail. You’ll make sure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests.

Your passion and commitment will motivate your team and you’ll make sure they have the confidence and skills they need to deliver exceptional customer service.

You’ll put our guests at the heart of everything you do – taking every opportunity to exceed expectations.

What we need from you

• Housekeeping Experience – this might be the next step; you’ve been looking for
• Leadership – a natural leader- we want happy, confident, motivated teams
• Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
• Self-Starter – we want our people to feel motivated and supported
• Ideas and openness – we’re up for doing things differently and will try (almost) everything once
• Fun and easy to talk to – we’re looking for personality, not a corporate clone
• Flexibility – there’s no problem you can’t fix

What’ll you’ll get from us

• Live-in Accommodation– Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.