Housekeeping Supervisor - 24 Hours

Delta Hotels by Marriott York; Copmanthorpe; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounted room rates for you

Discount for friends & family

Discount on food & beverage

Free use of Leisure Club facilities

Access to discounts and perks with top

Free meal during shifts

Staff parking during shifts

Learning & Development opportunities

Employee Assistance Programme

Dedicated benefits website

Job summary

Delta Hotels by Marriott York is seeking a detail‑oriented housekeeping inspector to ensure quality in guest rooms and public areas after cleaning. You will run room status reports, identify discrepancies, prioritize next tasks, and coordinate with Housekeeping, Engineering, Front Office, and Laundry to maintain standards.

You will support management in staffing and training, follow safety policies, and communicate effectively with team members while maintaining a professional appearance and

Responsibilities

• Inspect guest rooms, public areas, and facilities after cleaning to ensure quality standards.
• Run sold room reports, verify room status, and identify discrepant rooms; update room assignment status.
• Assist Housekeeping management in daily operations and coordinate with Engineering, Front Office, and Laundry.
• Document and resolve issues with discrepant rooms with Front Desk; communicate changes to next shift.
• Assist management in hiring, training, scheduling, evaluating, and coaching staff; follow safety policies and protect hotel assets.

Job description

About Us:

Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse. We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.

Benefits to joining:

• Discounted room rates for you, as well as your friends & family worldwide!
• Discount on food & beverage at Marriott hotels worldwide.
• Free use of the Leisure Club facilities
• Access to discounts, rewards, and perks with top brands
• Free meal during shifts
• Staff parking during shifts
• Learning & Development opportunities
• Employee Assistance Programme
• Dedicated benefits website

Position Summary:

Inspect guest rooms, public areas, pool, etc. after being cleaned by Room Attendants to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritise room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by Managers.