Housekeeping Supervisor

Worcestershire Acute Hospitals NHS Trust; Redditch; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent healthcare provider in Redditch is looking for a Housekeeping Supervisor to ensure an efficient housekeeping service. Responsibilities include supervising staff, maintaining cleanliness and infection control standards, conducting staff appraisals, and resolving issues promptly. The ideal candidate will have supervisory experience in a cleaning role, knowledge of Health and Safety, and the ability to work as part of a team. This part-time position requires availability on Thursday and Friday afternoons.

Qualifications

• Basic education required.
• Knowledge of cleaning standards and infection control necessary.
• Experience in supervising staff is essential.

Responsibilities

• Supervise daily staff activities and maintain standards.
• Address and resolve minor staff issues as they arise.
• Plan work schedules for optimal efficiency.

Skills

Supervisory experience

Team working ability

Cleaning experience

Knowledge of COSHH

Basic IT skills

Basic Health and Safety knowledge

Education

Basic education

Job description

Housekeeping Supervisor

Closing date: 23 December 2025

Hours: Thursday & Friday 13:00-21:00

Main Duties

• Ensure staff have sufficient stock in cupboards to fulfil daily roles.
• Ensure staff PDRs are completed and training is up to date.
• Complete return-to-work procedures for staff returning from sick leave.

About Us

Worcestershire Acute Hospitals NHS Trust is a large, acute and specialised hospital trust providing a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester. Our workforce is more than 7,000 strong, and our caring staff are recognised for providing outstanding patient‑centred care.

DBS and Costs

Applicants offered posts requiring a DBS check will have the cost of this check deducted from their salary. Please see the Supporting Information section for more details on DBS checks and costs.

Job Responsibilities

Job Purpose

To provide an efficient housekeeping service, ensuring that standards are maintained at all times and delivering a responsive service to meet the needs of service users.

Key Relationships

Matrons, Departmental Heads, Senior Nurses, Ward and Departmental staff, Infection Control, Estates and Supplies, patients and visitors.

Key Responsibilities

1. Daily supervision of staff, ensuring daily contact with all on duty.
2. Deal with, and rectify minor problems that arise on a daily basis.
3. Have an understanding of the government guidelines on National Standards of Cleanliness.
4. Carry out monitoring in line with the National Standards of Cleanliness.
5. Take a proactive approach to cleaning, constantly striving to improve quality.
6. Carry out staff appraisals, inductions and comprehensive training for new members.
7. Maintain understanding of infection control and ensure compliance.
8. Maintain confidentiality at all times.
9. Ensure staff are aware of Health and Safety at Work Act (1974) and departmental safety procedures.
10. Liaise with staff regarding day‑to‑day housekeeping service issues.
11. Deal with complaints in the first instance and elevate issues to the Housekeeping and Linen Services Manager as required.

Key Activities

• Organise and plan work rosters for maximum staff efficiency.
• Accurately complete staff register and roster paperwork.
• Allocate keys and maintain key log sheets.
• Allocate supplies of cleaning chemicals and consumables.
• Respond to telephone and bleep requests promptly.
• Authorise annual leave ensuring minimal disruption.
• Carry out staff return-to-work interviews after sickness absence.
• Attend departmental meetings and provide training as needed.
• Provide mop and cloth washing service in line with procedures.
• Ensure staff comply with the uniform policy.Complete weekly time sheets.
• Cover areas of work during staffing shortages.

Person Specification

Qualifications

• Basic education.
• Basic IT skills.
• Knowledge of COSHH.
• Basic Health and Safety knowledge.
• Supervisory experience.
• Team working ability.
• Cleaning experience within a hospital or similar environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust