Housekeeping Supervisor

Malmaison; Newcastle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Newcastle seeks a Housekeeping Supervisor to maintain high standards and oversee housekeeping staff. The role involves ensuring that rooms meet quality expectations and providing training support for the team. Ideal candidates have prior hospitality experience and strong people skills. This position offers a full-time salaried contract with numerous employee perks and development opportunities.

Benefits

Discounted staff room rates

Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Qualifications

• Experience in housekeeping or hospitality preferred.
• Ability to train and supervise staff.
• Excellent interpersonal skills.

Responsibilities

• Ensure room quality standards are met.
• Train and support housekeeping staff.
• Maintain cleanliness and organization.

Skills

High standards

People skills

Attention to detail

Job description

Housekeeping Supervisor, Malmaison

Salaried / 40 Hours / Full time Contract / Malmaison Newcastle

Too good to ‘turn down’… You are the be-all and end-all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, enjoy loads of perks and benefits, learn something new, and build a lifelong career with Malmaison.

Are high standards second nature to you? Do you love working with people and making guests smile every day, knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink, and a brand you will be proud of?

As a Housekeeping Supervisor, you and your team set the tone for each guest’s visit and ensure that everything exceeds expectations to maintain our high standards.

We create memories that guests will never forget. This role could be your next step into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted friends and family room rate with 50% off the best available rate.
• 35% off your bill when dining in our brasseries and bistros.
• Fully funded apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare cash plans – dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A professional uniform that looks great.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream – access your wages in real-time, stream up to 50%, and manage your money better.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme – free, confidential advice available 24/7.

Our Sustainability Goals:

• 100% renewable energy for our electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, championed by our Sustainability Council.
• Chemical-free cleaning systems in bedrooms and public areas, with eco-friendly kitchen systems.
• Volunteer days for sustainable charities, two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.