Housekeeping Supervisor

PPHE Hotel Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Housekeeping Supervisor at a leading hotel group in London. This role offers the opportunity to lead a dedicated team, ensuring that guests enjoy a pristine environment during their stay. With a focus on cleanliness and guest satisfaction, you will play a vital role in maintaining high standards and fostering a positive team atmosphere. Enjoy substantial benefits, including wellness days, discounted hotel rates, and access to gym discounts. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this is the perfect opportunity for you.

Benefits

30 days of holiday per year

Discounted hotel room rates

50% F&B discount

Two free meals per day

Access to pay before payday

Recommend a Friend scheme

Discounts at stores and restaurants

Gym discounts

Travel season ticket loans

Employee Assistance Programme

Qualifications

• Experience in housekeeping or similar role.
• Strong leadership and communication skills.

Responsibilities

• Ensure high standards of cleanliness in guest areas.
• Supervise and mentor the housekeeping team.
• Conduct team briefings and manage shift operations.

Skills

Team Management

Attention to Detail

Customer Service

Time Management

Education

High School Diploma

Job description

Location: Park Plaza Westminster Bridge London, United Kingdom

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.

Benefits of working for us as a Housekeeping Supervisor:

• Salary: £14.04 per hour
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for a Housekeeping Supervisor who will:

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.