Business Services Team Manager

Canonical; London; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative tech firm is seeking a Business Services Team Manager to lead logistics, travel, and event planning for a global team. In this pivotal role, you will coordinate large-scale company events, ensuring smooth operations and effective communication across departments. Your leadership will directly impact the company culture and operational efficiency. This position offers a dynamic work environment with opportunities for professional growth and a competitive compensation package. If you thrive in a fast-paced setting and enjoy managing complex operations, this role is perfect for you.

Benefits

Personal Learning and Development Budget

Annual Compensation Review

Recognition Rewards

Maternity and Paternity Leave

Employee Assistance Programme

Opportunity to Travel

Distributed Work Environment

Annual Holiday Leave

Qualifications

• Exceptional academic track record and an undergraduate degree required.
• Strong leadership and management skills with good judgment.

Responsibilities

• Manage travel approvals, logistics, and operations for company events.
• Oversee expense reviews and ensure adherence to policies.

Skills

Leadership

Project Management

Budgeting

Interpersonal Skills

Decision-Making

Education

Undergraduate Degree in Business or Technical Field

Exceptional Academic Track Record

Tools

Event Management Software

Project Management Tools

Job description

Join to apply for the Business Services Team Manager role at Canonical

5 days ago Be among the first 25 applicants

Join to apply for the Business Services Team Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.

The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.

This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.

We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.

This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.

Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.

Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.

Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing

Leadership and accountability

This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.

As a manager, your team would be responsible for

• Travel approvals, logistics and operations
• Expense review in line with policies
• Planning of complex company events four times a year
• Company offices that provide executive briefing and operational facilities
• Our global duty of care, health and safety programs with comprehensive policies and practices
  
  
  

What we are looking for

• An exceptional academic track record from both high school and university
• An undergraduate degree in a technical or business subject
• Drive, and a track record of going above-and-beyond expectations
• Leadership and management skills
• Demonstrable good judgement in matters involving money, policy and in-person interactions
• Ability to work in a global, multicultural organisation
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness and self-awareness
• Result-oriented, with a personal drive to meet commitments
• Ability to travel up to four times a year, for company events up to two weeks long
  
  
  

Additional Skills That You Might Also Bring

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience
  
  
  

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Business Services Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 2 weeks ago

Tottenham, England, United Kingdom 2 weeks ago

Revenue Operations Manager / Lead (m/f/d)

Healthcare Operations Manager, United Kingdom

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 5 days ago

Harrow, England, United Kingdom 2 weeks ago

Facilities Management (FM) Regional Contract Operations Manager

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 7 months ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 months ago

Greater London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

Senior/Business Development Manager | Art & Co-Dev

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

Senior Marketing Operations Manager [Maternity Cover]

London, England, United Kingdom 1 week ago

Leatherhead, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Senior Market Manager, Airbnb for Business

London, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.