Housekeeping Supervisor

Motel One Group; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Motel One Group is expanding its housekeeping leadership in London. You will help coordinate the department, ensure high cleanliness standards, and support staff development in a multicultural hotel environment.

The role requires collaborative teamwork across departments, strong English communication, and a commitment to guest well-being and service quality.

Qualifications

• Hotel/catering/cleaning industry experience preferred.
• Enjoy developing employees; management experience helpful.
• Strong sense of quality, service and cleanliness.
• Open, communicative, and fluent in English.
• Team player, able to support across departments.

Responsibilities

• Shared responsibility for ordering and deliveries in housekeeping.
• Collaborate with internal and external cleaning staff.
• Ensure Motel One Housekeeping standards and overall cleanliness.
• Train and induct new housekeeping staff; coaching and cross-training.
• Drive cross-department cooperation within multicultural teams.

Skills

Hotel industry experience

Staff development

Quality and service orientation

English proficiency

Cross-department teamwork

Job description

Company Description

You create experiences for our guests. As an employer, we create experiences for you.

Company Description

You create experiences for our guests. As an employer, we create experiences for you.

At The Cloud One hotels, every day is unique. Never the same-same, always excitingly different. This is a place where individuality is celebrated, creativity is encourage and people are at the heart of everything we do. We are locally rooted, connected to the city, its culture and its energy - and we bring that spirit into every guest experience.

Now we are bringing The Cloud One to the UK for the very first time.

Job Description

Your focus: The well-being of guests and employees. You will support the coordination and management of the housekeeping department. You will also be responsible for:

• Shared responsibility for ordering and deliveries within the housekeeping department
• Collaboration with internal and external cleaning staff
• Ensuring and implementing Motel One Housekeeping standards and responsibility for cleanliness in all areas
• Co-responsibility for the implementation of internal coaching, cross-training and induction of new employees in Housekeeping
• Cross-departmental insights into new areas of activity through cooperation in our multicultural teams

Qualifications

Whether you are a hotel professional or a career changer - you will fit in with us! Because personality and host qualities are our priority! You will also:

• Ideally have professional experience in the hotel/catering and/or cleaning industry or be looking for a change of career
• Enjoy developing employees - management experience is beneficial
• Have an excellent sense of quality and service, as well as an aptitude for keeping things clean and tidy
• Be open and communicative and have a solid command of English
• Be a team player and willing to provide assistance across departments - we achieve our results together