Housekeeping Supervisor

Marriott-International; Glasgow; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Discounted hotel stays

Free leisure club

Free meals during shifts

Staff parking

Wellbeing support

Employee discounts

Training and development

Career progression

Job summary

Marriott International’s Glasgow Marriott Hotel seeks a Housekeeping Supervisor to lead our busy team and ensure bedrooms and public areas meet high standards. You’ll supervise, allocate workloads, and support development while working hands-on with the team throughout shifts.

You’ll have prior housekeeping experience, leadership potential, strong attention to detail, and excellent communication. This role offers progression within Marriott and a dynamic city-centre environment.

Qualifications

• Previous hotel housekeeping experience is essential.
• Experience supervising or supporting a team, or a strong desire to move into leadership.
• Good attention to detail and pride in your work.
• Strong communication skills and the ability to organise workloads.

Responsibilities

• Supervising, supporting and motivating the Housekeeping team.
• Allocating rooms and organising workloads to meet the day’s needs.
• Inspecting bedrooms, corridors and public areas to Marriott standards.
• Checking room status and resolving discrepancies with Front Office.
• Reporting maintenance issues to Engineering and following up.
• Training and developing team members; coaching for high standards.
• Completing daily paperwork, reports and handovers.
• Ensuring health, safety and hotel procedures are followed.
• Creating a positive and supportive working environment.

Skills

Housekeeping experience

Team leadership

Attention to detail

Good communication

Organisational skills

Calm under pressure

Job description

The Glasgow Marriott Hotel is looking for a Housekeeping Supervisor to join our busy and friendly Housekeeping team.

With 303 bedrooms, extensive conference facilities and a busy city-centre operation, there is always something happening here. We're looking for someone who enjoys working with people, takes pride in high standards and wants to develop their career in hospitality.

This could be the perfect opportunity if you're currently working as a Senior Room Attendant, Team Leader or experienced Room Attendant and are ready to take your next step into a supervisory role.

What you'll be doing

As a Housekeeping Supervisor, you'll help lead the team and make sure our bedrooms and public areas are clean, comfortable and ready for our guests.

Your day will include:

• Supervising, supporting and motivating the Housekeeping team
• Allocating rooms and organising workloads to meet the needs of the day
• Inspecting bedrooms, corridors and public areas to ensure they meet Marriott standards
• Checking room status and working with Front Office to resolve discrepancies
• Reporting and following up maintenance issues with Engineering
• Supporting the training and development of new and existing team members
• Coaching the team to deliver great service and maintain high standards
• Completing daily paperwork, reports and handovers
• Making sure health, safety and hotel procedures are followed
• Helping create a positive and supportive working environment within the team

This is a hands-on role, so you'll be working alongside the team as well as supervising them.

What we're looking for

We're looking for someone who is reliable, organised and confident working with people.

You'll ideally have:

• Previous hotel housekeeping experience
• Experience supervising or supporting a team, or a strong desire to take your first step into leadership
• Good attention to detail and pride in your work
• Good communication skills
• The ability to organise your own workload and support others
• A positive and flexible attitude
• The ability to remain calm and organised during busy periods

Your development matters to us

We don't want this role to be the end of your development - we want it to be a step forward.

Once you're established in the role, you'll have the opportunity to complete Person on Duty (Duty Manager) training, giving you experience across the wider hotel operation. Once trained, you'll also have the opportunity to cover Duty Manager shifts, which are paid at an enhanced hourly rate.

There are also ongoing Marriott learning and development opportunities available to help you build your career.

What you'll receive

• 40 hours per week, 5 days out of 7
• Discounted stays at 10,000+ Marriott hotels worldwide
• Free use of the Glasgow Marriott Leisure Club
• Free meal during every shift
• Staff parking while on duty
• Employee wellbeing and mental health support
• Employee discounts and rewards with leading retailers and brands
• Training and development opportunities
• Opportunities to progress within Marriott

Why Glasgow Marriott?

We're a busy hotel with a big Housekeeping operation, which means you'll gain valuable experience and won't be doing the same thing every day.

You'll be joining a team where teamwork, support and getting the job done properly matter.

Whether you're already an experienced Supervisor or you're ready to take your first step into leadership, we'll give you the opportunity to develop your skills and build your career with one of the world's best-known hospitality brands.