Housekeeping Supervisor

Auchrannie; Brodick; On-site; GBP 21,000 - 28,000; Full time

Job summary

Auchrannie on the Isle of Arran is seeking a Housekeeping Supervisor to support the Head Housekeeper and management team in delivering exceptional standards across all areas. You will cover holidays, support training and inductions, and conduct daily room inspections to ensure readiness for check-in.

You will lead a housekeeping team, supervise servicing and departure cleanings, maintain high cleanliness levels in rooms and communal areas, and report any maintenance or safety issues to your

Qualifications

• Housekeeping experience in a large 4/5 star hotel or hospitality business.
• Experience leading or supervising a housekeeping team.
• Keen eye for detail and consistently high standards.
• Enjoy working with people and supporting training and development.
• Willing to take on additional responsibilities and progress within housekeeping.
• Positive, friendly approach to work.
• Full UK driving licence preferred.

Responsibilities

• Attend daily morning briefings with the Estate Housekeeping Manager to stay updated on upcoming business.
• Work with the head housekeeper and management team to ensure duties are completed efficiently and to a high standard.
• Cover the Head Housekeeper during holidays or absences.
• Carry out daily room inspections ensuring duties are completed.
• Support the team to ensure all rooms and communal areas are ready for check-in.
• Perform daily servicing and departure cleaning (beds, linen, towels, amenities, polishing, hoovering, mopping).
• Keep communal areas clean and in high standard condition.
• Log and report breakages or damages to management.
• Liaise with porters to maintain linen stocks and inventory.
• Ensure Health and Safety regulations are followed.

Skills

Housekeeping experience

People management

Attention to detail

Training & development

Flexible/workload

Job description

About Auchrannie

Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.

About the role

As a Housekeeping Supervisor, you will support your Head Housekeeper and Housekeeping Management team to maintain exceptional standards whilst completing your daily duties. You will cover the Head Housekeepers' holidays, days off, etc as well as supporting with departmental training, inductions and room inspections.

In this role, you will:

• attend daily morning briefings with the Estate Housekeeping Manager to ensure you are up to date about all upcoming business
• work alongside your head housekeeper and management team to ensure all duties are completed in a time-efficient manner and to an excellent standard
• support the Head Housekeeper and take on their duties in the event of holidays or absences
• carryout daily room inspections ensuring all duties have been completed
• support your team, working together to ensure all rooms and communal areas are ready for check-in
• complete daily servicing and departure cleaning of all rooms, this includes, making beds, replacing dirty linen and towels, restocking amenities, polishing, hoovering, and mopping
• ensure all communal areas are clean, tidy and to the high standards Auchrannie expects.
• log and report any breakages or damages across the resort to your manager
• liaise with porters to ensure linen stocks are available and in the correct inventory cupboards
• ensure all Health and Safety regulations are being adhered to

To be a good fit for this role you will:

• already have houskeeping experience gained within a large 4/5 star hotel/ hospitality business
• have some experience leading or managing people in a housekeeping team leader/supervisory role.
• have a keen eye for detail and deliver consistently high standard
• enjoy working alongside people and suporting their training and development
• be happy to take on some additional responsibilities when asked
• be looking to progress your career within housekeeping and learn more about managing a housekeeping team.
• have a positive, fun and friendly approach to work
• ideally have a full UK driving licence

This position provides a good life balance with your standard working hours 8am-4pm or 9am-5pm, 5 days from 7. Weekend working will be required as this is when the Resort is at its busiest. Occasional evening work may be required.

Within this role also potential for future progression within the houskeeping team and you will be supported with additional supervisory and management training to prepare you for future development opportunites.