Housekeeping Assistant - Evenings

Discovery Taymouth Management Ltd; Aberfeldy; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Accredited Living Wage Employer

Discounts on accommodation and in-res-

Leisure facilities access

Job summary

Moness Resort in Aberfeldy, Scotland, is seeking a friendly Housekeeping Assistant to help maintain our high standards across hotel rooms, cottages and guest areas.

You will work as part of a close-knit team, with full training provided. Prior hotel or restaurant experience is beneficial but not essential. The role offers £13.45–£13.85 per hour, with Accredited Living Wage Employer status, staff discounts and access to leisure facilities.

Qualifications

• Previous experience is not essential; full training will be provided.
• Very good people skills and ability to work in a team.
• Experience in hotel or restaurant setting is an advantage.

Responsibilities

• Provide warm, friendly, professional and efficient service while working in a team.
• Maintain high standards of cleanliness across hotel rooms, cottages and guest areas.
• Assist with laundry duties and deep cleans as directed by the Housekeeping Manager.
• Respond to guest requests promptly while respecting privacy.

Skills

People skills

Teamwork

Customer service

Job description

The role of Housekeeping Assistant is crucial in maintaining the high standards across our resort, from our cottages and hotel bedrooms to our front-of-house guest areas and back-of-house staff facilities. Our Housekeeping team plays a vital role in ensuring the ambitious standards of cleanliness we all enjoy, are achieved every day.

As part of our close-knit team, you’ll

GUIDE THE WAY by working collaboratively with your colleagues to deliver exceptional experiences for every guest. You’ll take pride in exceeding guest expectations, whether they’re staying overnight in one of our hotel rooms or enjoying a few days in one of our self-catering lodges.

Role Responsibilities

You provide a warm, friendly, professional, and efficient service and have a natural ability to work well within a team and can stay composed under pressure ensuring our ambitious standards are maintained.

With fantastic attention to detail, the housekeeping team

DELIVER RESULTS and ensure each area of the resort is kept immaculately clean and well-presented from our hotel rooms and self-catering cottages to the guest areas in our front of house, reception, all kept fresh, clean, and tidy. Change linen and ensure all used linen is presented to the linen porter to transport to the laundry; replenish linen and guest supplies.

Consult with other departments to ensure a seamless stay for our guests. When required assist with duties in our onsite laundry and support with cleaning duties in each area of the resort. Undertake deep cleans as directed by the Housekeeping Manager.

Maintain a friendly approach with guests whilst respecting their privacy during their stay. Respond to any guest requests and feedback efficiently. Ensure the security of guest accommodation and their belongings during the execution of your duties.

Approach all that we do with

SIMPLICITY providing guests with any requested items quickly and efficiently. Provide guidance, support and motivation to assist junior team members. Encourage a positive and efficient work environment while ensuring teamwork and consistent high standards. Ensure guests are satisfied throughout their stay, attending to any additional needs.

Previous experience is not essential as full training will be provided. Previous experience in a hotel or Restaurant, together with good people skills would be an advantage; where teamwork and collaboration have been the key would be ideal.

BE YOURSELF driving genuine, honest interactions, creating a culture of warmth and inclusivity.

Working independently and as part of a team comes naturally to you. Ability to work under pressure to juggle competing priorities with minimum supervision. You are calm, confident, and discreet, taking huge pride in your presentation. Exemplary time management with a vision for quality and excellence.

About Moness

Moness Resortis in the small market town of Aberfeldy. Set in thirty-five acres of ground and situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well equipped family friendly self-catering cottages and hotel rooms. Within the main house there are restaurants and bars and an outdoor terrace. Leisure facilities, swimming pool, sauna, steam room, hot tub and a gym.

A Spa offering treatments from manicures to full body massages using ISHGA products.

A popular destination for weddings and gatherings, all held within our recently renovated marquee, adjacent to the main building and where we tailor special occasion or celebration banquet dining. We offer our guests a relaxing retreat to unwind amongst breathtaking surroundings while enjoying a wide range of amenities and activities.

This role does not qualify for sponsorship under the Skilled Worker visa requirements and eligibility criteria. Only applicants with the right to work in mainland UK can be considered. We cannot consider applicants who require sponsorship.

What we Offer

• £13.45 per hour plus excellent benefits.
• Competitive Salary Accredited Living Wage Employer.
• We are a close-knit friendly and professional team that support each other, celebrate shared success in a fast-paced hospitality setting.
• We believe in developing talent; career progression with opportunities to learn, grow and progress.
• We understand the importance of well-being and encourage our team to keep fit and healthy through free access to our leisure facilities.
• We offer our team discounts on accommodation and within our restaurants throughout the resort.
• £13.85 per hour. Accredited Living Wage Employer