Housekeeping Supervisor

Iconic Hotels & Resorts; Broadway; On-site; GBP 26,658 - 32,582; Full time

Benefits offered by this job

Staff accommodation

Meals on duty

Career development and training

Hotel and staff discounts

Spa discounts

Healthcare cashback

Team events

Job summary

The Lygon Arms is a historic luxury hotel in Broadway seeking a hands-on Housekeeping Supervisor to lead on the floor with a close-knit team. You’ll work alongside an experienced Head and Deputy Head of Housekeeping to uphold high standards of cleanliness and guest care.

This floor-based role focuses on teamwork, training, and practical leadership, with strong emphasis on consistency, detail, and a calm, hands-on approach, not admin-heavy.

Qualifications

• Experience in hotel housekeeping (supervisory or senior room attendant level).
• Comfortable being hands-on and visible on the floor.
• Strong eye for detail and pride in your work.
• Confident communicating with a small, friendly team.
• Reliable, practical and team-focused.
• Luxury hotel experience is welcome but not essential.

Responsibilities

• Working side-by-side with the housekeeping team on shift
• Checking bedrooms and public areas to agreed standards
• Stepping in to clean rooms when required and leading by example
• Supporting daily room allocations and team organisation
• Helping train and support team members in a calm, practical way
• Working closely with Reception and Maintenance around room readiness
• Supporting lost property and key control processes
• Covering senior team members when needed, with full support

Skills

Hands-on supervision

Eye for detail

Team communication

Reliability

Job description

The Lygon Arms is a historic luxury hotel in the heart of Broadway with 86 bedrooms, set within peaceful gardens and offering a warm, relaxed guest experience.

We’re looking for a hands-on Housekeeping Supervisor to join our close-knit, supportive housekeeping team and work alongside an experienced Head Housekeeper and Deputy Head Housekeeper.

This is a floor-based role, focused on quality, teamwork and setting standards — not admin-heavy.

The role (what it’s really like):

• Working side-by-side with the housekeeping team on shift
• Checking bedrooms and public areas to agreed standards
• Stepping in to clean rooms when required and leading by example
• Supporting daily room allocations and team organisation
• Helping train and support team members in a calm, practical way
• Working closely with Reception and Maintenance around room readiness
• Supporting lost property and key control processes
• Covering senior team members when needed, with full support

You’ll never be on your own! This role is part of a strong management structure with guidance always available.

About you:

• Experience in hotel housekeeping (supervisory or senior room attendant level)
• Comfortable being hands‑on and visible on the floor
• Strong eye for detail and pride in your work
• Confident communicating with a small, friendly team
• Reliable, practical and team‑focused

Luxury hotel experience is welcome but not essential.

What’s in it for you:

• £29,620 salary + service charge (circa £4k)
• Staff accommodation available
• Meals on duty
• Supportive management and a positive team culture
• Career development and training opportunities
• Friends & family hotel rates
• 25% food & beverage discount
• Spa discounts, healthcare cashback & team events

If you enjoy being part of a supportive team and taking pride in well‑run rooms, we’d love to hear from you.