Housekeeping & Portering Manager – Patient‑Focused Ops

NHS Jobs; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Life insurance

Private medical cover

Pension

Employee assistance programme

Blue light card

Cycle to work

Electric car scheme

Staff restaurant

Recognition programmes

Job summary

The London Clinic is seeking a Housekeeping Manager to lead daily cleaning operations for patient rooms and public areas in Central London. You will manage housekeeping and portering teams, recruitment, rotas, training and budgets, ensuring high standards and patient satisfaction.

Significant hospitality experience, strong health and safety knowledge, and robust leadership skills are essential. DBS clearance and First Aid are desirable; a hotel services qualification is a plus.

Qualifications

• Significant housekeeping/hospitality management experience in a supervisory/management role.
• Educated to high school level or equivalent; hotel services qualification advantageous.
• Strong knowledge of health and safety, COSHH, risk assessments and hygiene standards.
• Experience managing budgets, financial performance and departmental resources.
• Enhanced DBS clearance and satisfactory background checks required.
• Desirable First Aid qualification; experience as departmental trainer.

Responsibilities

• Oversee daily housekeeping and portering services and KPIs.
• Lead and support supervisors; recruitment, training and appraisals.
• Plan rotas and leave to match demand; ensure staffing levels.
• Manage departmental budgets under Head of Operations guidance.
• Promote positive patient experience and handle feedback.

Skills

Leadership

Communication

Problem-solving

IT skills

DBS clearance

First aid

Education

High school level or equivalent

Hotel services qualification advantageous

Tools

Industry systems/software

Job description

The London Clinic is seeking a Housekeeping Manager to lead daily cleaning operations for patient rooms and public areas in Central London. You will manage housekeeping and portering teams, recruitment, rotas, training and budgets, ensuring high standards and patient satisfaction.

Significant hospitality experience, strong health and safety knowledge, and robust leadership skills are essential. DBS clearance and First Aid are desirable; a hotel services qualification is a plus.