Housekeeping Porter

artotel; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

art'otel Hoxton is seeking a Housekeeping Porter to join their team in a vibrant, art-inspired environment. The role involves assisting guests, maintaining supplies, and ensuring exceptional service. This position offers competitive pay, generous discounts, wellness benefits, and a supportive team culture.

Benefits

Heavily discounted hotel rates across Europe

50% F&B discount at restaurants and bars

Two wellness days per year

30 days of holiday increasing with service

Two free meals per day

Access to 40% of pay before payday

Recommend a Friend scheme earning £750

BenefitHub discounts

Gym discounts

Travel season ticket loans

Qualifications

• Ability to assist guests efficiently and courteously.
• Experience in a fast-paced environment.
• Adaptable to guest and team needs.

Responsibilities

• Assist guests with requests in a courteous manner.
• Maintain stock controls in pantries and replenish supplies.
• Provide professional service to guests and colleagues.

Skills

Customer Service

Multi-tasking

Attention to Detail

Job description

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We are recruiting for a Housekeeping Porter at the newly opened art’otel Hoxton, a 26-floor hotel in London's cultural hub, Hoxton. The hotel features a skyline view, gallery space, two Banksy originals, 357 guest rooms and suites, a lounge, gym, and two restaurants.

As our Housekeeping Porter, you will receive:

• Salary: £11.79 per hour
• Heavily discounted hotel room rates across Europe, including Radisson Hotel Group properties, for you, family, and friends
• 50% F&B discount at our restaurants and bars for your entire party
• Two wellness days per year, starting with 30 days of holiday annually, including bank holidays, increasing with service
• Two free meals per day, including on days off
• Access to 40% of your pay before payday via Wagestream
• Recommend a Friend scheme with a reward of £750
• BenefitHub discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas
• Vitality at Work gym discounts and more
• Ride to Work Scheme and free local cycling lessons
• Travel season ticket loans *
• 24/7 Employee Assistance Programme
• Rota schedules published at least two weeks in advance
• Departmental incentive schemes *
• Uniforms provided and free dry cleaning (if applicable)
• Annual staff parties and events

As a Master of your Craft, you will...

• Respond to guest requests efficiently and courteously
• Maintain stock controls in pantries
• Replenish supplies, including linen and cleaning materials, to specified levels
• Work and multi-task in a fast-paced environment
• Listen to guests and team members' needs and adapt accordingly
• Maintain a courteous and professional attitude
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, & Care

If you are passionate about art, culture, and hospitality, art’otel is your home. We aim to inspire guests through art, service, and knowledge, fostering their passion for the arts and the finer things in life.