Housekeeping Manager

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative hospitality group as a Hotel Housekeeping Manager, where you will lead a vibrant team dedicated to exceptional service and cleanliness. In this dynamic role, you will be responsible for recruiting and training staff while ensuring compliance with safety and cleanliness standards. The company values personality and individualism, creating a lively environment for both guests and employees. With numerous benefits, including health and wellness memberships, discounts, and development programs, this is a fantastic opportunity to grow your career in a supportive and engaging atmosphere.

Benefits

Complimentary health and wellness membership

Discounts on overnight stays

Friends and family discounted stays

50% discount on food and drinks

30% discount at Starbucks

Training and development programs

Mobile Gaming training platform

Well-being and healthcare benefits

Financial wellbeing support

Company pension scheme

Qualifications

• Proven experience in a leadership role within the hospitality industry.
• Strong ability to motivate and train a diverse team.

Responsibilities

• Oversee housekeeping operations and ensure high cleanliness standards.
• Recruit, train, and lead a talented housekeeping team.

Skills

Leadership

Attention to Detail

Guest Experience Management

Cleanliness Standards Compliance

Team Motivation

Job description

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Hotel Housekeeping Manager

We are looking for a motivated leader to oversee our hotel housekeeping team. Your responsibilities will include recruiting, leading, training, and motivating a talented team dedicated to delivering exceptional service and maintaining high cleanliness standards. You will ensure that every guest's first and last impression is outstanding, driving cleanliness and safety compliance across the hotel.

At Village Hotel Club, we embrace personality, individualism, and fun. Our modern, lively spaces are designed for guests to work, relax, eat, and play. With hotels from Aberdeen to Bournemouth and more opening soon, your role will be crucial in delivering service that sets us apart from the competition.

Benefits include:

• Complimentary health and wellness membership for you and a family member/friend worth £1,500 annually.
• Discounts on overnight stays, starting from £35, and breakfast experiences.
• Friends and family discounted stays from £49 with breakfast.
• 50% discount on food and drinks at Village Hotel Pub & Grill.
• 30% discount at Village Hotel Starbucks stores.
• Training and development programs, including Rising Stars and Talent Academy.
• Mobile Gaming training platform for engaging learning experiences.
• Discounts and cashback offers on High Street brands and supermarkets.
• Well-being and healthcare benefits, including mental health support and days off.
• Financial wellbeing support via Wagestream.
• Employee assistance programs, team events, reward schemes, and recognition incentives.
• Anniversary rewards, electric car salary sacrifice, and birthday leave.
• Discounted health cash plans and sick pay insurance.
• Community engagement events and enhanced maternity/paternity benefits.
• Company pension scheme and life insurance.

*Terms and conditions apply based on your contract.

What we need from you:

• Motivational leader who thrives under pressure.
• Attention to detail — a 'spot the difference' enthusiast.
• Understanding of delivering excellent guest experiences.
• Ability to drive cleanliness standards and ensure safety compliance.
• Experience in a similar environment.
• Supportive and hands-on approach — this is not an office job!

Join us and be part of something new and special — Work, Grow & Play the Village Way!