Housekeeping Lead

St John's Hospice; Lancaster; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

NHS Pension may be continued (8%—emlr)

Hospice Pension Scheme

Job summary

St John's Hospice in Lancaster is seeking an experienced Housekeeping Lead to head the housekeeping service, maintain cleanliness and infection prevention, and ensure a safe, welcoming environment for patients, visitors and staff. The role combines leadership with hands-on work and requires coordinating workloads, rotas and stock while upholding regulatory standards.

The ideal candidate has housekeeping or facilities experience, supervises a team, and communicates effectively, with a

Qualifications

• Experience of housekeeping, cleaning or facilities services within a workplace environment.
• Experience of supervising or coordinating a team, including organising workloads, rotas and day-to-day cover.
• A good understanding of cleanliness, hygiene, infection prevention and safe working practices.
• Strong organisational and communication skills.
• Experience of managing stock, supplies and equipment.
• Good IT skills, including Microsoft 365 and digital record keeping.
• A positive, supportive and professional approach, aligned with the values of St John's Hospice

Responsibilities

• Lead the housekeeping service to ensure high standards of cleanliness, hygiene and infection prevention.
• Work hands-on with the team while effectively managing workloads, rotas, stock levels and service standards.
• Ensure compliance with relevant regulations and maintain a safe environment for patients and staff.
• Collaborate operationally with the team and provide practical leadership and support.
• Oversee training, scheduling and performance within the team.

Skills

Housekeeping leadership

Team supervision

Infection control

Organisational skills

Communication skills

Stock management

IT skills

Tools

Microsoft 365

Job description

Lead a team that helps create a safe, welcoming and caring environment

At St John's Hospice, every member of staff contributes to the exceptional care and support we provide to patients and their families. Due to retirement, we are looking for an experienced and motivated Housekeeping Lead to lead our housekeeping service and ensure our hospice environment remains clean, safe, comfortable and welcoming for everyone who uses our facilities.

This is an excellent opportunity for someone with housekeeping, cleaning or facilities experience who is ready to take the next step in their career, or an experienced supervisor looking to join a values-led organisation making a real difference in the local community.

You will be responsible for maintaining high standards of cleanliness, hygiene and infection prevention, ensuring compliance with relevant regulations and supporting a safe environment for patients, visitors, volunteers and staff. The role combines leadership with a hands-on approach, and you will work operationally alongside the team on a regular basis while ensuring workloads, rotas, stock levels and service standards are effectively managed.

We are looking for someone who has:

• Experience of housekeeping, cleaning or facilities services within a workplace environment.
• Experience of supervising or coordinating a team, including organising workloads, rotas and day-to-day cover.
• A good understanding of cleanliness, hygiene, infection prevention and safe working practices.
• Strong organisational and communication skills.
• Experience of managing stock, supplies and equipment.
• Good IT skills, including Microsoft 365 and digital record keeping.
• A positive, supportive and professional approach, aligned with the values of St John's Hospice

If you enjoy working with people, are passionate about high standards, and get satisfaction from maintaining a clean and professional environment then we would really like to hear from you.

Informal enquiries are welcome, please contact Karl Fisher‑Roe on 01524 382538 or via [e-mail]

Holiday:

Pension:

• *NHS Pension may be continued subject to eligibility or St John’s Hospice Pension Scheme (8% employer contribution)

Closing Date:

Tuesday 1st September 2026

Interview date:

We Offer

St John's Hospice,
Slyne Road,
Lancaster,
LA2 6ST

St John's Hospice North Lancashire and South Lakes is a charitable incorporated organisation registered in England with charity number 1157030

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