Cleaning Team Leader

Royal Trinity Hospice; Greater London; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

NHS pension up to 7.5%

Cycle to work scheme

Eye sight test contribution

Life assurance

Job summary

Royal Trinity Hospice is seeking a Cleaning Team Leader to supervise the Housekeeping and Laundry Teams, ensuring a clean, safe and welcoming environment for patients, visitors and staff.

This permanent, full-time role (37.5 hours/week) requires supervision experience, strong hygiene knowledge and excellent communication. The post is based on-site within the hospice and offers NHS-aligned benefits and a supportive team culture.

Qualifications

• Demonstrated supervisory experience in cleaning, housekeeping or laundry services.
• Excellent communication and interpersonal skills with a professional manner.
• Ability to build relationships and deliver high-quality, responsive service.
• Expertise in cleaning and hygiene practices to highest standards.
• Strong knowledge of COSHH, Infection Control and Health & Safety requirements.
• Highly organised and able to manage multiple priorities.
• Experience working with clinical teams to meet patient room standards.
• Compliance with hospice policies and regulations.

Responsibilities

• Lead and deliver an effective cleaning operation aligned with organisational goals.
• Support the Head of Facilities with annual health & safety and infection control audits.
• Manage housekeeping equipment and stock to meet Trinity standards and regulatory obligations.
• Ensure environment safety; manage risk activities including incident management.
• Manage and develop staff within the housekeeping team.

Skills

Supervisory experience

Communication skills

Interpersonal skills

Cleaning best practices

COSHH knowledge

Infection control

Health & safety

Organisation

Clinical team liaison

Microsoft Office

Tools

Microsoft Office

Job description

Hours: Full time (37.5 hours/week) worked 5 days out of 7 including weekends, on a rota basis.

Contract: Permanent

We have an exciting opportunity for an exceptional individual to join our facilities team as a Cleaning Team Leader.

As Team Leader, you will supervise the Housekeeping and Laundry Teams to ensure our hospice environment remains clean, safe, and welcoming.

Responsibilities include

• Lead and deliver an effective cleaning operation ensuring systems and processes are efficient and aligned with organisational goals.
• Support the Head of Facilities with the delivery of the annual health & safety and infection prevention control audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice.
• Manage housekeeping equipment and stock efficiently and effectively, meeting the required Trinity standards and fulfil all statutory and regulatory obligations.
• In conjunction with Head of Facilities and Health & Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards.
• Manage and develop staff members in the housekeeping team.

Skills and experience required

• Demonstrated experience in a supervisory role within cleaning, housekeeping, or laundry services, preferably in healthcare or hospitality settings.
• Excellent communication and interpersonal skills, with a professional and approachable manner.
• Ability to build and maintain positive working relationships across teams, ensuring a high-quality, responsive service for patients, visitors, and staff.
• Expertise in cleaning and hygiene practices, ensuring tasks are performed to the highest standard.
• Strong knowledge of workplace regulations, including COSHH, Infection Control, and Health and Safety requirements.
• Highly organised, reliable, and able to manage multiple priorities effectively.
• Experience working with clinical teams to ensure patient rooms meet required standards.
• Commitment to compliance with all hospice policies and statutory regulations for safe and hygienic clinical operations.
• Competent in Microsoft Office packages.
• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5%or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.We pride ourselves on being an inclusive organisation that encourages and supportsfairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

Closing Date: Thursday 10 September 2026

Interview Date: Thursday 17 September 2026

As part of our safer recruitment practices, all successful applicants will be subject to full preemployment check based on the NHS standard which includes DBS, Reference checks and Occupational Health clearance.