Housekeeping Cleaning Manager

Butlin's; Bognor Regis; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join Butlin's Bognor Regis as a Cleaning Manager in our Accommodation department, where you'll lead a team to uphold high cleanliness standards while enhancing guest experiences. This mid-senior level role requires prior leadership experience in hospitality and a passion for developing teams in a fun environment.

Qualifications

• Experience in leadership within a hotel or accommodation setting.
• Ability to train and coach staff effectively.
• Passion for enhancing guest experiences.

Responsibilities

• Ensure cleanliness and operational standards in accommodation.
• Lead and motivate a team to deliver exceptional guest services.
• Analyze KPIs and implement stock control systems.

Skills

Leadership

Team Development

Operational Standards

Guest Experience

Job description

Butlin's Bognor Regis, England, United Kingdom

Butlin's Bognor Regis, England, United Kingdom

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About the Role

We’re looking for a passionate leader to join us at our Bognor Regis Resort as part of our Accommodation department.

Description

About the Role

We’re looking for a passionate leader to join us at our Bognor Regis Resort as part of our Accommodation department.

As a Cleaning Manager, you will ensure the smooth delivery of your accommodation area, leading the team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.

You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all cleaning standards and Butlin’s way of working.

Reporting to the Accommodation Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.

The role will also involve analysing KPI’s and stock control systems to maximise margins and adhering to all health & safety policies and procedures.

You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s.

As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an individual with prior leadership experience in a Hotel or Accommodation Village environment.

You should be passionate about leading and developing a large team and supporting people through regular 121's and coaching.

Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.

About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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