Housekeeping Attendant

Hastings Hotels Group; Derry/Londonderry; On-site; GBP 13,000 - 18,000; Part time

Benefits offered by this job

Free meals during shifts

Employee discounts

29 days holiday + birthday

Job summary

The Hastings Hotels group is seeking a reliable and enthusiastic person to join the housekeeping team at the exclusive Everglades Hotel in Northern Ireland. This casual role offers training and a supportive team, with shifts typically from 9am-3pm or 8am-3pm, and a requirement to work weekdays and weekends.

Right to work in the UK is essential. Rates of pay range from £9.55 to £12.75 per hour, with enhanced shortlisting criteria applied as needed.

Qualifications

• Right to work in the United Kingdom.
• Good communication skills and a clean, tidy appearance.
• Team player.
• GCSE English and Maths or equivalent.

Responsibilities

• Clean and service bedrooms, bathrooms, corridors, and public areas to Hastings standards.
• Ensure equipment and materials are used correctly and report issues promptly.
• Maintain security of bedrooms and stock and report any breaches.
• Work with colleagues to foster a respectful, collaborative environment.
• Promote Hastings Hotel offerings to guests when appropriate.
• Greet guests and respond to queries; handle guest concerns politely and efficiently.
• Follow health, safety and hygiene policies and procedures.
• Perform any other duties as required by management.

Skills

Cleaning Skills

General Housekeeping

Public Area Cleaning

Bedroom Cleaning

Education

GCSE English & Maths

Job description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel.

Under the leadership of our General Manager, Sam Denning you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

The rate of pay for this casual position ranges from £9.55 to £12.75 per hour, depending on your age. Hours vary but typical shift patterns are 9am-3pm and 8am-3pm with later finishes when required. We are seeking an individual who is able to work weekdays and weekends.

The company reserves the right to apply enhanced shortlisting criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

About The Role

To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.

• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
• Greeting guests and responding to their queries.
• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
• To comply with all health, safety and hygiene policies and procedures.
• Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

Required Criteria

• Right to Work in the United Kingdom
• Must have good communication skills and a clean and tidy appearance.
• Good communication skills and a professional appearance.
• A team player.

Desired Criteria

• Previous cleaning experience
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Skills Needed

Cleaning Skills, General Housekeeping Skills, Public Area Cleaning Skills, Bedroom Cleaning Skills

About The Company

For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. That’s why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

Company Culture

At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland’s top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

• Vacation
• Paid time off
• Retirement plan and/or pension
• Employee development programs
• Employee discounts
• Competitive salary
• Preferential room rates
• Family and friends rates
• Discount on meals purchased
• Discount on spa treatments or products
• Free meals during shifts
• Free parking or Discounted parking
• Employee Assistance Scheme
• Wellbeing Scheme
• Employee Recognition Scheme
• On the job learning
• Access to Health & Wellbeing app
• Long service awards
• Staff celebration events
• Company employee App

Salary

£9.55 - £12.75 per hour