Housekeeping Associate – Guest Experience & Growth

Berkshire News; United Kingdom; Remote; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Free gym & leisure facilities

28 days annual leave

Pension scheme

Cycle to Work Scheme

Discounts at Warner hotels

Life Assurance

Free Parking onsite

Employee Assistance Programme

Job summary

Bembridge Coast, part of the Warner Hotels Group, a 258-bedroom hotel with a theatre, spa, and leisure facilities, offers stunning views of the Solent on the Isle of Wight. As a Housekeeping Team Member, you’ll deliver great guest experiences and join a supportive team, helping to create a clean, safe, and inviting environment where guests can relax and enjoy their stay.

We value diversity and inclusion and provide benefits including gym access, discounts, pension, career development, 28 days

Qualifications

• A people person who puts the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service and our products.
• Care about the wider team and look to support wherever needed.
• Commitment to coming to work as your authentic self.

Responsibilities

• Deliver high-quality housekeeping service to guests from arrival to their room.
• Work with Housekeeping Manager and Team Leaders to ensure smooth guest journey.
• Collaborate with a large multi-skilled team to maintain top quality rooms.

Skills

People skills

Customer service

Team collaboration

Adaptability

Job description

Bembridge Coast, part of the Warner Hotels Group, a 258-bedroom hotel with a theatre, spa, and leisure facilities, offers stunning views of the Solent on the Isle of Wight. As a Housekeeping Team Member, you’ll deliver great guest experiences and join a supportive team, helping to create a clean, safe, and inviting environment where guests can relax and enjoy their stay.

We value diversity and inclusion and provide benefits including gym access, discounts, pension, career development, 28 days