Guest-Centric Housekeeping Associate | Career Growth & Perks

Berkshire News; United Kingdom; Remote; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Gym access

Food discount on site

Pension scheme

Career development

Job summary

Warner Hotels Group is seeking a Housekeeping Team Member for Norton Grange on the Isle of Wight. Join a supportive team and help create a clean, safe, and inviting environment for guests, with a focus on delivering great guest experiences and attention to detail.

You’ll work with the Housekeeping Manager and Team Leaders to ensure a smooth guest journey from arrival to room, contributing to the highest quality stay in a well-kept room.

Qualifications

• A people person who puts the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service and product selling.
• Cares about the wider team and offers support wherever needed.
• Committed to bringing your authentic self to work.

Responsibilities

• Develop and grow into delivering great service within the housekeeping department.
• Support the Housekeeping Manager and Team Leaders to ensure smooth guest journey from arrival to room.
• Ensure guests enjoy the highest quality stay in a perfectly kept room.

Skills

People skills

Customer service

Team player

Authentic self

Job description

Warner Hotels Group is seeking a Housekeeping Team Member for Norton Grange on the Isle of Wight. Join a supportive team and help create a clean, safe, and inviting environment for guests, with a focus on delivering great guest experiences and attention to detail.

You’ll work with the Housekeeping Manager and Team Leaders to ensure a smooth guest journey from arrival to room, contributing to the highest quality stay in a well-kept room.