Housekeeping Assistant

Sterling Kohler; St Andrews; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Free meals

Resort discounts

Wellness centre

Mortgage advice

Cycle2Work

Perkbox

Refer a Friend

24/7 support

Job summary

The Old Course Hotel in St Andrews, United Kingdom, is seeking an enthusiastic Housekeeping Assistant to maintain our 5 Red Star standards across guest bedrooms, suites, and public areas. You will report to the Head Housekeeper and Supervisors and be part of a team delivering memorable guest experiences from arrival to departure.

We offer full training, a range of day, evening and night shifts, and a competitive salary with company perks.

Qualifications

• Energetic, organized and hard-working individual.
• Confident communicator with a passion for customer service.
• Full training is provided for this role.

Responsibilities

• Cleaning and presenting guest bedrooms, suites and public areas to 5 Red Star standards.
• Servicing guest rooms and carrying out evening turndown preparations.
• Maintaining cleanliness of corridors, elevators, restaurants, and public spaces.
• Ensuring areas are stocked, organized and ready for guest use.
• Following daily schedules and prioritising tasks to complete work efficiently.
• Delivering warm, professional and personalized service to every guest.
• Maintaining equipment and following health and safety procedures.

Skills

Customer service

Communication

Team player

Organized

Job description

**All applicants must be eligible to work in the UK, no sponsorship will be offered for this position.

About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love? *All benefits subject to availability

About the Role

Our Housekeeping Team has a number of permanent opportunities available for Housekeeping Assistants across a variety of day, evening and night shifts. Reporting to the Head Housekeeper and Housekeeping Supervisors, you'll play an important role in maintaining the exceptional standards our guests expect throughout the Old Course Hotel, creating memorable experiences from arrival through to departure. Opportunities are available within guest bedrooms and suites, public areas and overnight cleaning operations.

• Cleaning and presenting guest bedrooms, suites and public areas to our 5 Red Star standards.
• Servicing guest rooms and carrying out evening turndown preparations.
• Maintaining the cleanliness and appearance of corridors, elevators, restaurants and other public spaces.
• Ensuring assigned areas are fully stocked, organised and ready for guest use.
• Following daily schedules and prioritising tasks to ensure all work is completed efficiently.
• Delivering warm, professional and personalised service to every guest.
• Maintaining equipment, following health and safety procedures and supporting the wider Housekeeping team as required

About you

You’ll be an enthusiastic, organised and hard-working individual, who can follow instructions to work independently but can also work well as part of a team. You’ll also be a confident communicator who prides themselves of providing excellent customer service. Although recent relevant working experience is preferred, we offer full training for this role.

Hours

We have a range of permanent opportunities available across our Housekeeping team, with both full-time and part-time positions across day, evening and night shifts available. Specific hours and shift patterns will be discussed during the recruitment process and matched to successful candidates based on the role and business requirements.

Salary

Nights - Full Time 40hrs £29,164.97 per annum
Day Shift - Full Time 40hrs £27,616.38 / Part Time 24hrs £16,573.44 per annum

Why You’ll Love Working With Us

• Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
• Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop)
• Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
• Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Relax, recharge, repeat.
• Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
• Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
• Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
• Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
• 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.