Housekeeping Assistant

Highland Coast Hotels Limited; Inverness; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Real Living Wage

Service charge

Tips

Employee benefits

Discounts on accommodation

EyeMed

Cycle Scheme

Employee discount platform

Job summary

Lochardil House, part of Highland Coast Hotels, is seeking a dedicated Housekeeping Assistant for a full-time role from 9am to 3pm, five days over seven, in Inverness. You will maintain guest rooms and public areas, ensuring high standards of cleanliness and presentation in a historic Scottish property.

The ideal candidate will have housekeeping or hospitality experience, strong organisational skills, and a customer-focused approach.

Qualifications

• Experience in housekeeping or relevant hospitality role.
• Strong organisational and time-management skills.
• Ability to work independently with a positive, customer-focused attitude.

Responsibilities

• Clean and sanitise guest rooms and public areas to high standards.
• Replenish amenities, vacuum, dust and maintain cleanliness.
• Support smooth operation of the housekeeping department through teamwork.

Skills

Housekeeping experience

Organisational skills

Attention to detail

Customer service mindset

Job description

The Place

Lochardil House is now part of the Highland Coast Hotels collection; nestled in the picturesque landscape of Inverness, it is a stunning example of Scottish architecture and heritage. This historic mansion, dating back to the 19th century, exudes charm and character at every turn. Surrounded by lush gardens and rolling hills, Lochardil House offers a serene and elegant setting for various events and gatherings. Its rich history, coupled with modern amenities and impeccable service, makes it the ideal venue for weddings, corporate retreats, and special occasions. Whether exploring the estate's manicured grounds or relaxing in its luxurious interiors, Lochardil House promises an unforgettable experience steeped in tradition and beauty. We are offering a unique opportunity to join our brand new team to showcase your passion for Highland hospitality and be part of creating memorable moments in this timeless Scottish gem.

The Position

We are currently seeking dedicated and detail-oriented Housekeeping Assistants to join our team on a full-time basis, working 5 days over 7 from 9am-3pm. As a Housekeeping Assistant, you will play a vital role in maintaining the cleanliness and presentation of our guest rooms and public areas. Your responsibilities will include cleaning and sanitising guest rooms, replenishing amenities, vacuuming, dusting, and ensuring that all areas meet our high standards of cleanliness and hygiene. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department.

The Person

Beyond the first-class physical modelling of our hotels, we’re also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.

The ideal candidate will have previous experience in housekeeping or a related field, preferably within the hospitality industry. You should demonstrate excellent organisational skills, the ability to work efficiently and independently, and a positive attitude towards teamwork and collaboration. Attention to detail, reliability, and a customer-centric approach are essential qualities for success in this role.

The Package

Real Living Wage hourly rate of £13.45 per hour + service charge + tips + company benefits inc:

• Discount for you and your family and friends on accommodation, food and beverages
• Opportunities for professional development and growth within the company
• EyeMed
• Cycle Scheme
• Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
• Employee Assistance Programme
• Refer a Friend incentive scheme

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that’s what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It’s important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks. Find out more at highlandcoasthotels.com.