Housekeeping Assistant

Bespoke Hotels; Castle Douglas; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join Bespoke Hotels as a Housekeeping Assistant, where you'll contribute to delivering exceptional hospitality. This role involves cleaning designated areas, ensuring guest satisfaction, and maintaining high standards. The company promotes a supportive culture focusing on personal development and community engagement.

Benefits

Competitive salaries

Incentives for performance

Discounted hotel stays for employees and families

Qualifications

• Experience in a similar position is preferred.
• Ability to deliver great service to guests.

Responsibilities

• Carry out all cleaning activities with minimal inconvenience to hotel guests.
• Ensure cleaning meets company standards.
• Deal with guest requests professionally.
• Report maintenance issues immediately.

Skills

Passion for hospitality

Reliability

Willingness to learn

Job description

We currently have an amazing opportunity to join the team as a Housekeeping Assistant.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.

Requirements

The ideal person will have some experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.

Duties Will Include

• Carrying out all cleaning activities with minimal inconvenience to hotel guests.
• Ensuring all cleaning in the designated areas meets company standards.
• Dealing professionally with any reasonable requests from guests.
• Reporting all maintenance issues immediately following the correct procedure.

Being Bespoke

Bespoke Hotels was founded in 2000 and has grown to manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.

We are the UK’s Largest Independent Hotel Group, owning various hotels and partnering with an increasing portfolio. Our properties range from golfing hotels to award-winning spa resorts and city centre hotels.

We pride ourselves on a diverse roster and a unique management style, with over 90 management agreements across the UK, along with management consultancy services and sales & marketing support for numerous hotels.