Housekeeping Assistant

De Vere; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Stay at De Vere properties at discount

50% off food and drinks at De Vere or属

Exclusive benefits portal discounts

Employee referral scheme

Free meals twice daily

Employee Assistance Programme

Job summary

The Grand Hotel Birmingham, part of De Vere, is seeking a Housekeeping Assistant to prepare rooms to a Grand standard and ensure the hotel looks its best for guests. A variety of shifts are available each week, up to 35 hours, typically 09:00-17:30 on weekdays and 10:00-18:00 on weekends.

Previous experience in hotels and a commitment to high-quality standards is preferred. We offer employee benefits including hotel stays, dining discounts, and a range of staff perks.

Qualifications

• Previous experience in hotels and of a similar high quality standard is preferred.

Responsibilities

• Service guest bedrooms to The Grand Housekeeping standard, presenting immaculate beds, sparkling bathrooms and inviting corridors.
• Be accountable for an allocated section of bedrooms ensuring a high standard of cleanliness & presentation is second nature.
• Be flexible to jump into any role within the housekeeping department when required.
• Contribute to creating a warm and welcoming environment for our guests and colleagues.

Skills

Attention to detail

Hospitality experience

Job description

Have you the care and attention to detail to prepare our beautiful rooms to a Grand Standard?

Our Housekeeping Assistants work within the “heart of the house” making sure the rooms are ready for guests when they arrive and the hotel is looking its best. The guest journey is paramount, so you'll help to deliver a fantastic experience for our guests, time and time again, by achieving Grand standards.

We have a variety of shifts available each week - up to including 35 hours per week

Usually working shift patterns from 09:00-17.30pm weekdays 10:00am-18.00pm at weekends

What the role involves:

• To service guest bedrooms to The Grand Housekeeping standard, presenting immaculate beds, sparkling bathrooms and inviting corridors.
• To be accountable for an allocated section of bedrooms ensuring a high standard of cleanliness & presentation is second nature.
• Be flexible to jump into any role within the housekeeping department when required
• Contribute to creating a warm and welcoming environment for our guests and colleagues.

Previous experience in Hotels and of a similar high quality standard is preferred.

At the Grand Hotel Birmingham we make every effort to reward and recognise the loyalty and hard work you provide by offering the following;

• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• Earn extra cash through our employee referral scheme.
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Inclusive multifaith prayer room accessible any time for all team members
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
• 28 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.

This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.

The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.