Housekeeper Supervisor

Crimson Hotels Group; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

GoHilton discount rates

Private Healthcare Plan

Training and development opportunities

Promotion and transfer opportunities

Refer a Friend incentive

Employee recognition programs

Meals on duty

Dry-cleaning for uniforms

Wellbeing events

Job summary

Crimson Hotels Group is looking for an experienced Housekeeping Supervisor to join our team in the UK. You will oversee housekeeping operations, ensure standards across rooms and public areas, and drive guest satisfaction.

You will allocate tasks, perform routine inspections, log defects, manage stock and equipment, and support in maintaining security and emergency procedures. A can-do attitude and strong English communication are essential.

Qualifications

• Experience in a housekeeping supervisory role.
• A strong commitment to delivering exceptional guest service.
• Good communication and organisational skills.
• A good command of English is essential.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of rooms, service areas, store rooms and corridors.
• Report and log maintenance defects in rooms and assigned areas.
• Manage stock control and maintenance of equipment.
• Monitor and control housekeeping procedures including lost and found, key control and emergency procedures.

Skills

Housekeeping supervision

Attention to detail

Guest service

Communication skills

Organisational skills

English proficiency

Job description

Here at Crimson Hotels, we know our team members are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re looking for an experienced and friendlyHousekeeping Supervisorwho has an exceptional eye for detail and delivers flawless service to join our team.

The Role

As a Housekeeping Supervisor you will play a key role in ensuring efficient housekeeping operations up to hotel brand standards, provide excellent guest experience and achieve 100% guest satisfaction.

Your key duties will include:

• Allocate work duties to Team Members.
• Perform routine inspections of rooms, service areas,store roomsand corridors.
• Report and log any maintenance defects found in the rooms and assigned areas.
• Manage, efficiently, stock control and the maintenance ofequipment
• Assist in monitoring and controlling housekeeping procedures, including lost and found, key control, security and emergency procedures.

The Person

As well as having previous experience in a Housekeeping supervisory role, you’ll have an absolute commitment to delivering exceptional level of guest service, a charismatic personality with good communication and organisational skills. You’ll have a can‑do attitude and be able to respond flexibly to different guest requests and situations. A good command of the English language is essential.

Benefits

• GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
• Private Healthcare Plan – financial assistance towards the cost of healthcare
• Learning and development opportunities – from our lots of in‑house training courses and programmes and over 1,000 training courses available on our ‘Training University’
• Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
• Recommend a Friend incentive – bring your friends on board and receive a bonus after they’ve been with us for 6 months
• Hero Of The Month recognition programme to recognise and celebrate your achievements
• Freshly cooked meals to enjoy on duty
• Dry‑cleaning for your uniform
• Lots of team member social events and wellbeing events

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.