Housekeeper - Safe, Customer-Centric Cleaning Pro

Anchor Hanover Group; Halifax; On-site; GBP 18,000 - 22,000; Full time

Job summary

Anchor Hanover Group is seeking a diligent cleaner to maintain clean, safe environments in residents’ homes and communal areas. You will follow cleaning procedures and health and safety guidelines while using equipment like carpet cleaners to ensure a pleasant living environment.

The role emphasizes safeguarding, data protection, and COSHH awareness, with a friendly, organised approach and the ability to work alone or as part of a team.

Qualifications

• NVQ2 in customer service or equivalent.
• Experience using cleaning products safely.
• Knowledge of cleaning procedures and equipment such as carpet cleaners.
• Understanding of data protection/confidentiality and safeguarding of vulnerable adults.
• Health and safety in the workplace including COSHH.

Responsibilities

• Ensure location is clean, pleasant and safe for customers in home or communal areas.
• Ensure cleaning products are used effectively, with instructions and health and safety procedures followed at all times.

Skills

Time management

Interpersonal skills

Empathy

Teamwork

Prioritisation

Customer service

Education

NVQ Level 2 in Customer Service

Tools

Carpet cleaners

Job description

Anchor Hanover Group is seeking a diligent cleaner to maintain clean, safe environments in residents’ homes and communal areas. You will follow cleaning procedures and health and safety guidelines while using equipment like carpet cleaners to ensure a pleasant living environment.

The role emphasizes safeguarding, data protection, and COSHH awareness, with a friendly, organised approach and the ability to work alone or as part of a team.