Housekeeper - ESAU

Transformation Unit; Liverpool; Híbrido; GBP 22.000 - 27.000; A tiempo parcial

Descripción de la vacante

Liverpool University Hospitals NHS Foundation Trust is seeking a Housekeeper (Band 2) for the Royal Liverpool Hospital ward teams. The post involves coordinating patient facility services, ensuring a clean, safe, and comfortable environment for patients and staff.

The role covers cleaning, catering and maintenance tasks across the ward areas, with responsibilities for monitoring quality standards and assisting with ward audits. This is a part-time post with pro rata salary.

Formación

• Knowledge of cleaning and food handling procedures; knowledge of CoSHH
• NVQ level 2 or equivalent
• Ability to communicate effectively and work well in a team

Responsabilidades

• Maintain cleaning standards on ward areas and monitor spillages
• Assist in catering duties and provide eating assistance to patients
• Maintain ward environment, safety and equipment readiness
• Respond to requests, document information, and maintain patient confidentiality
• Support ward staff and coordinate with support services as needed

Conocimientos

Effective communication

Teamwork

Adaptability

Educación

NVQ Level 2 / equivalent

Descripción del empleo

Main area Surgery Grade Band 2 Contract Permanent Hours Part time - 30 hours per week (monday - Friday) Job ref 287-RSUR-146-26

Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Royal Liverpool Hospital Town Liverpool Salary £24,169 per annum, pro rata Salary period Yearly Closing 14/10/2026 23:59

Housekeeper - ESAU

Band 2

Job overview

Housekeeper
Band 2
Full time - 37.5hours
Permanent

The post holder will work as an integral part of the ward team. You will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.

Main duties of the job

• The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward manager sister/charge nurse.
• The post holder will be required to work closely with support services and departments.
• You will monitor quality standards, report deficiencies and take appropriate action.
• The post holder will assist with weekly ward audits .
• The post holder will be responsible for ensuring all equipment necessary for patient care delivery is available to the nursing staff.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

Specific Duties

Cleaning

• To assist in monitoring and maintaining cleaning standards on the ward.
• To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
• To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
• To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
• To maintain upkeep of patients’ bed areas.
• To identify any problems with cleanliness and report to the Nurse in Charge.
• To ensure specialist cleaning of surfaces and furnishings.
• To ensure isolation nursing areas are cleaned appropriate.

Catering

• To prepare and serve hot/cold snacks (e.g. toast) as requested – offering a 24-hour snack service.
• To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
• To provide eating assistance, e.g. cutting up food, placing food within reach, encouraging patients to eat.
• To prepare hot/cold beverages including appropriate trolley/equipment.
• To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
• To wash all equipment/utensils used in preparation, regenerating, serving and consuming food and beverages.
• To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding out-of-date food, stock rotation.
• To ensure refrigerated food is labelled and stored correctly as per policy.
• To ensure that discharged and newly-admitted patients’ meal requirements are actioned in conjunction with the ward nurse.
• To co-ordinate extra meal requirements that may arise.
• To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).

Maintaining the Environment

• To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
• To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
• To manage the ward’s defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
• To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
• To provide household maintenance checks in line with local policy,report any defects where necessary.
• To carry out regular equipment monitoring in accordance with procedures.
• To transport and dispose of clinical, domestic e.g. taking waste to the ward disposal area.
• To monitor the access and security and use of premises and facilities.
• To ensure the patient’s bed space/room is respected tidy and safe including .
• To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
• To maintain the safety of people’s property and belongings.
• To minimise the potential for adverse behaviour and security breaches.
• To use communication skills to manage any aggressive and abusive behaviour.
• To ensure equipment to be returned for reprocessing is stored safely.

General

• To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
• To transport equipment, consumables and written information as required.
• To maintain and update paper-based records and information as required.
• To respond to requests for general information.
• To receive and pass on information to others, maintaining confidentiality.
• To report complaints and take appropriate action.
• To assist with training of staff involved with ward housekeeping services into ward routines to achieve required standards
• To be aware of any new food hygiene standards, changes to waste categorisation etc.

Person specification

Knowledge

• Knowledge of cleaning and food handling procedures; knowledge of CoSHH

Skills

• Ability to communicate effectively with individuals
• Ability to work as a team member and on own
• Ability to adapt to various working situations

Qualifications

• NVQ level 2/equivalent

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £25.70 (standard disclosure) or £46.70 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.