Non Clinical Support Worker - Housekeeper

Nhs-1; Lancaster; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a Non-Clinical Support Worker (Band 2) at Royal Lancaster Infirmary in Lancaster. The role supports the Acute Medical Unit through cleaning, supply management and patient support, contributing to a safe and welcoming environment.

The post emphasises teamwork, dignity, and high standards of basic hygiene. Candidates with GCSE Maths and NVQ or equivalent are encouraged to apply, with a pro-rata salary of £25,272 per year.

Qualifications

• Good written and verbal communication.
• Knowledge of diversity, equality and rights.
• Basic hygiene skills - food handling, hand washing, etc.

Responsibilities

• Coordinate patient facilities services within the ward area.
• Order supplies for the ward and maintain stores.
• Ensure ward is safe, clean, tidy and comfortable.
• Provide food and drinks to meet patients' needs throughout the day.
• Greet and guide patients and visitors onto the ward.
• Assist in daily bed making.
• Assist in preparation of bed areas on transfer and discharge.
• Respect patient privacy and dignity at all times.
• Maintain adequate linen supply throughout the day.

Skills

Communication

Diversity & Rights

Hygiene & Food Handling

Education

GCSE Maths

NVQ or equivalent

Job description

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Royal Lancaster Infirmary Town Lancaster Salary £25,272 per annum, pro rata Salary period Yearly Closing 15/10/2026 23:59

Non Clinical Support Worker - Housekeeper

NHS AfC: Band 2

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

University Hospitals of Morecambe Bay Foundation Trust provides acute hospital care to the local population.
An opportunity has arisen at Royal Lancaster Infirmary for a Non-Clinical Support Worker on the Acute Medical Unit.

We would invite candidates who want to help us make a difference for our patients.

We are excited to be able to offer this role to someone who is committed member of staff who enjoys being part of the wider team.

Main duties of the job

You will work in conjunction with all staff in order to maintain a clean and safe environment and ensure housekeeping jobs are completed in a satisfactory manner.

• To co-ordinate all patient facilities services within the ward area
• Ordering of supplies for the ward and maintaining stores
• To ensure that the ward is a safe, clean, tidy and comfortable environment
• Ensure that food and drinks are available to meet the patients’ needs throughout the day
• Assist the ward staff to receive, welcome and guide patients and visitors onto the ward
• Assist in daily bed making
• Assist in the preparation of bed areas on transfer and discharge of patients
• Ensure all patients are afforded privacy and dignity throughout their stay
• Ensure that there is an adequate linen supply throughout the day

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and qualifications

• GCSE Maths
• NVQ or other similar qualification

Experience

• Previous experience working in a care setting

Skills, ability and knowledge

• Good written and verbal communication
• Knowledge of diversity, equality and rights
• Basic hygiene skills - food handling, hand washing etc

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.