House Keeper

Transformation Unit; Northallerton; Remote; GBP 23,000 - 28,000; Part time

Job summary

South Tees Hospitals NHS Foundation Trust in Northallerton is seeking a House Keeper (Band 2) to support Hotel Services with patient meals in a ward setting. Two posts are available: 31.5 hours and 35 hours per week, with a pro rata salary of £25,272 per annum.

The role involves friendly, clean, and efficient service for patients and visitors. You will work as part of a team, preparing and serving meals, coordinating with nursing staff, and managing stock and ward catering records.

Qualifications

• NVQ Level 2 in Catering is required.
• Ability to use initiative and make decisions within sphere of work.
• Ability to record/document information clearly in line with policy.

Responsibilities

• Make a personal introduction to new patients following their clinical admittance.
• Assist Nursing Staff with food service to patients.
• Monitor patient eating and report needs.
• Prepare and assist with service of beverages, food and snacks.
• Ensure provision of beverages for distressed relatives.
• Check stock and remove out of date food.
• Record ward kitchen refrigerator temperatures.
• Complete ward catering sheet.

Skills

Teamwork

Initiative

Policy compliance

Record keeping

Education

NVQ Level 2 in Catering

Job description

Employer South Tees Hospitals NHS Foundation Trust Employer type NHS Site Friarage Hospital Town Northallerton Salary £25,272 Per annum (Pro rata) Salary period Yearly Closing 30/09/2026 23:59

House Keeper

Band 2

Job overview

1 x 31.5 hours and 1 x 35 hours

Hotel Services is committed to providing a high quality, helpful, courteous and personal service to the patients of the Trust and in support of Nursing Staff.

Your role as a House keeper is in pursuit of Hotel Services aims to provide a safe, nutritious and well balanced meal service to patients in a clean and supportive environment in which patients can recuperate, working with other members of ward based staff in a team spirit.

Patients and staff should receive a high level of customer services, timely, friendly and efficiently delivered by Hotel Services staff with a high standard of personal presentation.

Main duties of the job

Your duties will be carried out accordingly to specified tasks with frequency levels:

• Make a personal introduction to new patients following their clinical admittance.
• Ensure the ward provides an up to date list of the patients’ dietary requirements for you to work from.
• Assist Nursing Staff with food service to patients.
• Monitor patient eating, report to nursing team if a patient requires help or assistance with eating.
• Prepare and assist with service of beverages food and snacks. Clear beverages at designated times throughout the day including supplement drinks.
• Ensure provision of beverages for distressed relatives.
• Ensure food provisions and catering resources are managed economically.
• Resolve food and crockery shortages.
• Resolve shortages of milk.
• Clean patient’s bedside tables prior to each meal service then place the place mat and cutlery in readiness for meal service.
• Be responsible for checking stock and removing out of date food from ward kitchen refrigerators.
• Be responsible for recording of ward kitchen refrigerator temperatures.
• Complete the ward catering sheet including food waste and temperatures.

Please note this post will close at sufficient applicants.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications

• NVQ Level 2 in Catering

Knowledge

• Ability to use initiative and make decisions within sphere of work and/ or knowledge recognising where assistance/ escalation is required.
• Demonstrate ability to develop knowledge of hospital policies and procedures to support role
• Ability to record/ document information clearly in line with policy and procedure.

Experience

• Previous experience of working as part of a team
• Experience of working effectively in a busy Catering environment
• Experience of organising and prioritising own work

Important - Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS) It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Qualifications Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted. You will also be required to provide original copies as part of the pre-employment check screening.

Employment References

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable.

Working Hours

If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

Equality, Diversity and Inclusion

Everything we do is shaped by our values: Respect, Support, and Collaborate.

At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.

We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.

We are here to supportyou throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.

Supporting disabled people and people with long‑term conditions

We are a Disability Confident committed employer aspiring to become a lead employer in 2026.

This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process.

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship hereWork in the UK - GOV.UK ( www.gov.uk ).

Your current immigration status will not be considered as part of the shortlisting or interview process.

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or social care, you may be eligible to apply for the Health and Care Worker visa instead.

Further Important Information

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

Unfortunately, we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.