Housekeeper (Bank)

Anchor Hanover Group; Newquay; On-site; GBP 12,000 - 17,000; Full time

Job summary

Anchor Hanover Group is seeking a dedicated Cleaning Assistant to maintain clean, safe environments for residents in both their homes and communal areas. Reporting to the Business Manager, Location Manager or District Manager, you will follow health and safety procedures, use cleaning products correctly and support a respectful, inclusive workplace for all residents and colleagues.

The role requires reliability, good time management, and the ability to work well both independently and as part of

Qualifications

• Customer service NVQ2 or equivalent is desirable.
• Safe use of cleaning products and equipment.
• Understanding of cleaning procedures and equipment usage.
• Knowledge of data protection and safeguarding of vulnerable adults.
• COSHH and workplace safety knowledge.

Responsibilities

• Ensure that locations are clean, pleasant and safe for customers in homes or communal areas.
• Follow health and safety procedures and product instructions when cleaning.

Skills

Well organized

Interpersonal skills

Team player

Prioritisation

Education

Customer service NVQ2

Job description

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is respect, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.