Housekeeper (Bank)

Anchor Care; Kettering; On-site; GBP 12,000 - 18,000; Full time

Job summary

Anchor is seeking a cleaning assistant to ensure the location is clean, pleasant and safe for customers in their home environment or communal areas. You will follow health and safety procedures and use cleaning products correctly.

Responsibilities include maintaining cleanliness, adhering to COSHH, and working as part of a supportive team to meet customer needs while protecting vulnerable adults' data and privacy as required by policy.

Qualifications

• Customer service NVQ2. Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Responsibilities

• Maintain clean, pleasant and safe location for customers.
• Follow health and safety procedures and use cleaning products correctly.

Skills

Organizational skills

Interpersonal skills

Team work

Prioritisation

Education

NVQ level 2 Customer Service

Tools

Cleaning equipment

Job description

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.