Housekeeper - Bank

Hamberley Care Homes; Botany Bay; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days holiday inclusive of Bank Hols

Quality-linked bonus scheme

Workplace pension

Free on-site parking

Refer a Friend bonus up to £750

Job summary

Brookwater House, part of Hamberley Care Homes in Enfield, is seeking a Housekeeper to maintain clean, hygienic spaces and manage laundry for residents. The role emphasizes dignity, respect and high standards in a luxury care setting.

You will support the care team, handle laundry with sensitivity to personal belongings, and ensure stock of housekeeping supplies. A customer-focused, flexible attitude and prior care-home experience are desirable.

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude.
• Committed to customer care and first-class service provision.
• Basic knowledge of Health and Safety COSHH regulations.
• Empathy and a desire to make a difference to the lives of our residents.
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.

Responsibilities

• Ensure the supply of clean laundry and housekeeping service throughout the home.
• Ensure all areas of the care home are clean, hygienic and well-maintained.
• Handle laundry and linen care with attention to residents' personal belongings.
• Interact with residents, offering assistance when needed to help them feel at ease.
• Maintain housekeeping supplies, reporting shortages to the manager.
• Work closely with caregivers and other staff to support the overall care plan and home operations.

Skills

Housekeeping

Laundry

Flexible attitude

Customer care

COSHH awareness

Empathy

Multi-tasking

Job description

• To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.
• Handling laundry and linen care with attention to residents' personal belongings.
• Interacting with residents, offering assistance when needed to help them feel at ease.
• Maintaining housekeeping supplies, reporting any shortages to the manager.
• Working closely with caregivers and other staff to support the overall care plan and home operations.
  Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
  At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals., If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
• A competitive salary and benefits package
• 28 days holiday inclusive of Bank Holidays
• Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks - Access to a wide range of retail discounts and savings
• Free on-site parking
• Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.

About Brookwater House

Brookwater House is a luxurious care home in Enfield, part of the award‑winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on‑site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Joining us at Brookwater House

Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well‑being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.