Housekeeper

Daniel Thwaites PLC; Windermere; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Stream access

28 days annual leave

Enhanced maternity and paternity pay

Health cash plan with discounts

Long service awards including free and

free meals and stays

Employee Assistance Programme

Discounted accommodation, food anddr5

Job summary

Langdale Chase Hotel on Lake Windermere is seeking an experienced Housekeeper to uphold five-star standards and guest service. You will maintain pristine bedrooms and public spaces, support with laundry and linen duties, and play a key role in health, safety and hygiene across the hotel.

The ideal candidate has previous hands-on experience in a luxury hotel, excellent attention to detail and a friendly, proactive attitude. You will work well in a team and represent the hotel with professionalism.

Qualifications

• Experience in a high-quality four- or five-star hotel housekeeping.
• Excellent eye for detail and passion for warm hospitality.
• Strong communication, proactive, and team-player attitude.

Responsibilities

• Servicing and presentation of guest bedrooms and public areas to a five star standard
• Completing turn down service when required
• Maintain neat and tidy work manner
• Notify Head Housekeeper of maintenance problems, stock shortages and defects
• Ensure laundry room is tidy and well stocked
• Assist with sorting linen and linen porter duties
• Report and record lost property
• Maintain high levels of hygiene and health & safety in all areas

Skills

Attention to detail

Communication skills

Teamwork

Hospitality experience

Job description

We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeper you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.

Your day to day;

• The servicing and presentation of guest bedrooms and public areas to a five star standard
• Completing turn down service when required
• Working in a neat and tidy manner
• Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
• Ensuring that the laundry room is tidy and well stocked
• Assisting with the sorting of linen and linen porter responsibilities
• Reporting and recording any items of lost property
• Implementing and maintaining high levels of hygiene, and health & safety in all areas

Who are we looking for?

As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.

In return, we are offering a rewarding role with scope for career progression along with;

• Competitive rate of pay, above NLW
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment