Housekeeper

Black Country Healthcare NHS Foundation Trust; Walsall; On-site; GBP 21,000 - 25,000; Full time

Job summary

Black Country Healthcare NHS Foundation Trust is seeking a Housekeeper to maintain a clean and safe environment for patients and staff. You will deliver meals, make beds, clean medical equipment, manage linen, and report maintenance issues, supporting clinical colleagues to promote patient well‑being.

The role is Band 2 in the Facilities Department, with emphasis on infection prevention and ensuring consumables are available.

Qualifications

• Keen eye for detail and strong sense of responsibility.
• Good communication skills with patients, colleagues and stakeholders.
• Basic knowledge of allergens and food hygiene essential.

Responsibilities

• Ensure environment is cleaned to national standards.
• Deliver meal services and make beds.
• Clean medical/hard equipment and manage linen quality.
• Report maintenance issues and uphold infection prevention measures.
• Undertake scheduled cleaning tasks including clinical equipment.

Skills

Attention to detail

Communication skills

Teamwork

Education

Food Hygiene qualification

Job description

Black Country Healthcare NHS Foundation Trust

Housekeeper

The closing date is 20 November 2026

The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues

To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care

Joining our team means becoming part of a supportive and dedicated group of professionals who are committed to providing the highest quality of care. You will have the opportunity to make a real difference in the lives of our patients by ensuring they have a clean and comfortable environment during their stay. Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.

Main duties of the job

• The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures
• Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues
• They ensure that all domestic consumables are available at all times in the appropriate dispensers
• Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

About us

Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Job responsibilities

The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users

• Ensure the environment is cleaned to national standards.
• Deliver meal services.
• Make beds and clean medical/hard equipment.
• Manage linen quality and report maintenance issues.
• Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
• Uphold all infection prevention and control measures.
• Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
• Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff.
• The role is critical to providing a safe, efficient, and quality environment that enhances the patients experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patients sense of comfort, safety, and well‑being

Person Specification

Food Hygiene

• Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
• Basic food hygiene knowledge or qualification

Communication Skills

• The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.
• Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust