Housekeeper

Liverpool University Hospitals NHS Foundation Trust; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an NHS Band 2 Housekeeper to support the Critical Care unit. The role involves maintaining cleanliness, stock control, and assisting with patient care in a busy 31-bed unit.

The post is full-time, permanent and requires adherence to safety and infection control policies. Responsibilities include monitoring cleaning standards, reporting issues, stocking consumables, and coordinating with nursing and estates teams.

Qualifications

• Knowledge of cleaning and food handling procedures; knowledge of CoSHH.

Responsibilities

• Maintain high standards of cleanliness throughout the Critical Care Unit.
• Report concerns regarding cleanliness, maintenance, or infection risks to the nurse in charge.
• Monitor stock levels of consumables including PPE, linen, cleaning products, and patient care items.
• Replenish ward stock and storage areas as required.
• Rotate stock to ensure items are within expiry dates.
• Receive, unpack, and store deliveries safely and appropriately.
• Inform senior staff of shortages or stock discrepancies.
• Support patient comfort by maintaining a pleasant and organised environment.
• Communicate courteously and respectfully with patients and visitors.
• Check equipment for cleanliness and report faults promptly.
• Ensure equipment is stored safely and appropriately.
• Assist with locating equipment required for patient care.
• Comply with all Health and Safety regulations and Trust policies.
• Promptly report hazards, incidents, near misses, defects, or accidents.
• Adhere to manual handling and COSHH requirements.
• Ensure emergency exits and access routes remain clear.
• Work closely with nursing, medical, domestic estates and supplies teams
• Complete cleaning records and checklists accurately.
• Maintain stock records where required.
• Ensure all documentation is completed in accordance with Trust standards.
• Participate in mandatory training and updates
• Undertake any other duties appropriate to the Band 2 Housekeeper role as requested by the line manager.

Skills

Communication

Teamwork

Adaptability

Education

NVQ level 2 / equivalent

Job description

Liverpool University Hospitals NHS Foundation Trust

Housekeeper

The closing date is 16 November 2026

HousekeeperBand 2Full time - 37.5hours Permanent The post holder will work as an integral part of the Critical Care team. Critical Care is a busy 31 bedded unit. You will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.

Main duties of the job

Maintain high standards of cleanliness throughout the Critical Care Unit

Report any concerns regarding cleanliness, maintenance, or infection risks to the nurse in charge.

Monitor stock levels of consumables including PPE, linen, cleaning products, and patient care items.

Replenish ward stock and storage areas as required.

Rotate stock to ensure items are within expiry dates.

Receive, unpack, and store deliveries safely and appropriately.

Inform senior staff of shortages or stock discrepancies.

Support patient comfort by maintaining a pleasant and organised environment.

Communicate courteously and respectfully with patients and visitors.

Check equipment for cleanliness and report faults promptly.

Ensure equipment is stored safely and appropriately.

Assist with locating equipment required for patient care.

Comply with all Health and Safety regulations and Trust policies.

Promptly report hazards, incidents, near misses, defects, or accidents.

Adhere to manual handling and COSHH requirements.

Ensure emergency exits and access routes remain clear.

Work closely with nursing, medical, domestic, estates, and supplies teams

Complete cleaning records and checklists accurately.

Maintain stock records where required.

Ensure all documentation is completed in accordance with Trust standards.

Participate in mandatory training and updates

Undertake any other duties appropriate to the Band 2 Housekeeper role as requested by the line manager.

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About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Job responsibilities

Specific Duties

Cleaning

• To assist in monitoring and maintaining cleaning standards on the ward.
• To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
• To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
• To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
• To maintain upkeep of patients bed areas.
• To identify any problems with cleanliness and report to the Nurse in Charge.
• To ensure specialist cleaning of surfaces and furnishings.
• To ensure isolation nursing areas are cleaned appropriate. Catering
• To prepare and serve hot/cold snacks (e.g. toast) as requested offering a 24-hour snack service.
• To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
• To provide eating assistance, e.g. cutting up food, placing food within reach, encouraging patients to eat.
• To prepare hot/cold beverages including appropriate trolley/equipment.
• To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
• To wash all equipment/utensils used in preparation, regenerating, serving and consuming food and beverages.
• To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding out-of-date food, stock rotation.
• To ensure refrigerated food is labelled and stored correctly as per policy.
• To ensure that discharged and newly-admitted patients meal requirements are actioned in conjunction with the ward nurse.
• To co-ordinate extra meal requirements that may arise.
• To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).
• To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
• To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
• To manage the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
• To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
• To provide household maintenance checks in line with local policy,report any defects where necessary.
• To carry out regular equipment monitoring in accordance with procedures.
• To transport and dispose of clinical, domestic e.g. taking waste to the ward disposal area.
• To monitor the access and security and use of premises and facilities.
• To ensure the patients bed space/room is respected tidy and safe including .
• To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
• To maintain the safety of peoples property and belongings.
• To minimise the potential for adverse behaviour and security breaches.
• To use communication skills to manage any aggressive and abusive behaviour.
• To ensure equipment to be returned for reprocessing is stored safely.

General

• To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
• To transport equipment, consumables and written information as required.
• To maintain and update paper-based records and information as required.
• To respond to requests for general information.
• To receive and pass on information to others, maintaining confidentiality.
• To report complaints and take appropriate action.
• To assist with training of staff involved with ward housekeeping services into ward routines to achieve required standards
• To be aware of any new food hygiene standards, changes to waste categorisation etc.

Person Specification

Knowledge

• Knowledge of cleaning and food handling procedures; knowledge of CoSHH

Skills

• Ability to communicate effectively with individuals
• Ability to work as a team member and on own
• Ability to adapt to various working situations

Qualifications

• NVQ level 2/equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust