JOB DESCRIPTION & PERSON SPECIFICATION
- Title: Housekeeper
- Working hours: 30 hours per week Monday to Friday 1.30pm-8.00pm (30 minute break).
- Location: Jack Berry House, Malton, Yorkshire
- Reporting to: Centre Manager and JF Northern Representative
- Responsible for: N/A
Overall purpose of the role:
To service public areas, gym, hydro-pool, treatment rooms, respite bedrooms, respite kitchen, lounge and dining area and assist with laundry duties. To work flexibly and assist the Centre Manager with the day-today operational duties of the facility, including opening and closing procedures / setting alarms and to provide temporary cover, as required.
Principle duties and responsibilities:
- To maintain the agreed standard of cleanliness and hygiene throughout the site observing all infection control measures.
- To replace consumable items in the kitchenette and respite areas as required, strictly observing health and safety laws.
- To report any faults to equipment/premises to the Centre Manager.
- To report damaged or stained carpet/upholstery/soft furnishings to the Centre Manager.
- To report lost property/valuable property found.
- To carry out general laundry duties including arranging collection and delivery of laundry.
Operating laundry equipment, including washer, dryer and iron. - To have an awareness of the importance of all statutory and standards compliance (CQC) that the IJF work within and to recognise the impact housekeeping has with regards to that compliance.
- To maintain records and assessments associated with housekeeping duties such as COSHH assessments. Legionella testing to include including monthly de-scaling of showers and checking water temperatures as required and recording as recognised within the Housekeeper’s role and responsibilities
- To observe all fire, health and safety/COSHH regulations and promote good safety habits. Have a full awareness of all fire and evacuation procedures.
- To maintain cleaning records and supervise other cleaning staff.
- To maintain and assist with all security. i.e keys, stock, equipment, fixtures, fittings and premises
- To cover associated housekeeping duties and assisting with hospitality events as required.
- To maintain a high standard of personal hygiene with special attention to hands, hair care and appearance.
- To ensure a high standard of customer care. Reporting problems or complaints to the Centre Manager.
- To carry out other duties outside the normal daily/weekly routine, but within the scope of the position.
Essential skills / requirements for this role:
- Proven ability to maintain high standards of cleanliness and hygiene.
- Strong attention to detail and organisational skills.
- Ability to work efficiently and manage multiple tasks.
- Good communication skills and a professional attitude.
- Reliable, trustworthy, and respectful of confidentiality.
- Knowledge of health and safety procedures related to housekeeping.
- Physically capable of carrying out housekeeping duties.
- Ability to work flexibly to meet business needs.
Desirable skills / requirements for this role:
- Knowledge of the horse racing industry or comparable professional sporting sectors.
- Previous experience in a housekeeping or cleaning role.
- Good customer service skills and a friendly, professional manner.
- Experience with laundry and linen management.
- Experience operating commercial cleaning equipment.
This Job Description & Person Specification is by no means definitive and may be adjusted to reflect the needs of the service.