Housekeeper

AIRE Ancient Baths; London; On-site; GBP 25,000 - 36,000; Full time

Job summary

AIRE Ancient Baths, awarded London's Spa of the Year 2023 and 2024, is looking for a Housekeeper in London. You will ensure excellent customer service and cleanliness throughout the facility. Responsibilities include assisting guests, maintaining organized locker rooms, and managing laundry. Join a welcoming team in a unique spa environment that offers career progression and employee benefits.

Benefits

10% supplement pay for weekends and bank holidays

25% supplement pay for overtime

30% off AIRE experiences worldwide

Complimentary gym access

Flexible pay options

Enhanced maternity and paternity pay

Birthday gift

Qualifications

• 1 year prior experience in a similar position.
• Advanced level of English.
• Completely customer-oriented with excellent interpersonal skills.

Responsibilities

• Guarantee the comfort of clients in the locker room area.
• Clean locker rooms and ensure they are tidy.
• Assist guests with lockers and address queries.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Job description

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The Role

AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.

The Role

AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.

Key Responsibilities

• Guarantee the comfort of our clients in the locker room area, providing them with an outstanding customer service by demonstrating a friendly and courteous attitude.
• Assist guests with the lockers and addressing any queries.
• Cleaning the locker room and ensuring that it is always tidy, organised, and ready to welcome guests.
• Washing and folding laundry and ensuring that you always have enough stock ready to survive one day if the machine breaks down.
• Ensuring the staff canteen, manager's office and kitchen are always tidy and rubbish is removed daily.
• Ensure cleanliness is maintained in all public toilets and that they are fully stocked at all times.
  
  

Who You Are

• You have 1 year prior experience in a similar position.
• You have an advanced level of English.
• You are completely customer-oriented, and you have excellent interpersonal skills.
• Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.
  
  

Shift Patterns

• Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
• Operating hours start at 7:00 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.
  
  

Why You Should Join Us

• Permanent contract and working hours.
• Hourly rate: Your hourly rate will be £12.01.
• Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays and, 25% supplement pay for overtime. In addition, you can earn tips.
• Career progression: Explore career progression opportunities within our team.
• Discounts: Benefit from 30% off our AIRE experiences worldwide.
• Complimentary gym access.
• Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
• Enhanced maternity and paternity pay and time off.
• Birthday Gift: Enjoy an AIRE experience on your birthday!
• Employee of the month benefits.
• Canteen Perks: Access to coffee and fruits at our canteen.
• Referral Program: Get rewarded for referring potential colleagues.
• Pension Contribution:AIRE will contribute to your pension scheme.
• Inclusive Work Environment:At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
• Extra days holiday based on years of service.
  
  

About Us

AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.

At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.

The London Venue

You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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