Housekeeper

Rbh Hospitality Management; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted room rates

Birthday day off

Course Sponsorship

F&B discount at RBH hotels

Refer a Friend £250

Job summary

RBH Hospitality Management is seeking a dedicated housekeeping professional in Liverpool to keep guest rooms and public areas spotless, ensuring a welcoming space guests love to return to.

Responsibilities include cleaning, linen changes, amenity replenishment, and prompt maintenance reporting. The role requires attention to detail, teamwork, and strong communication for a seamless guest experience.

Qualifications

• Keen eye for detail and a commitment to high cleanliness standards.
• Strong communication skills to coordinate with other team members.
• Ability to work efficiently and stay organized during busy shifts.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
• A positive, can‑do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who's flexible and willing to help wherever needed to keep things running smoothly.
• At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
• You will have access to a benefits package we believe truly works for our people

Skills

Attention to detail

Cleaning

Time management

Communication

Team player

Job description

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.

• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.

• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.

• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.

• Report any maintenance issues or missing items promptly to keep rooms in top shape.

• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.

• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.

• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

  A keen eye for detail and a commitment to high cleanliness standards.

• A positive, can‑do attitude, with a passion for creating a welcoming environment.

• Strong communication skills to coordinate with other team members and respond to guest needs.

• The ability to work efficiently, staying organised and focused during busy shifts.

• A team player who's flexible and willing to help wherever needed to keep things running smoothly.

  At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

• You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family

• An additional day's holiday for your birthday

• Enhanced Maternity, adoption & shared parental leave

• Course Sponsorship

• 30% F&B discount at RBH hotels

• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

• Flexible working arrangements

• Wagestream - choose how and when you get paid

• Life Insurance

• Employee Assistance Programme

• Social and wellness events and activities all year round

• Free meals on duty saving you over £1000 per year

• And much much more!