Housekeeper

Jw Lees; Lancashire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay and tronc

Annual profit share bonus

Staff discounts on food and beverages

Job summary

JW Lees is hiring Housekeepers to join our busy team in Lancashire. You will ensure designated rooms are cleaned to the highest standard and provide exceptional service to guests across our pubs, inns and hotels.

Full training is provided, with competitive pay, bonus schemes and great staff benefits, including discounts and wellbeing support. This is a frontline role in a family-owned company with a long tradition of hospitality excellence.

Qualifications

Responsibilities

• You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
• Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards
• Work as part of a team and be happy to assist in other areas as necessary
• Provide exceptional customer service at all times
• Relevant experience may be helpful, but if not then don't worry as full training will be given

Job description

We are looking for Housekeepers to join our fabulous team.

What we offer our Housekeepers

• Competitive pay plus and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What a Housekeeper does at JW Lees:

• You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
• Ensure a high level of customer satisfaction is delivered all times in line with our core values and standards.
• Work as part of a team and be happy to assist in other areas as necessary
• Provide exceptional customer service at all times
• Relevant experience may be helpful, but if not then don't worry as full training will be given

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:#

Proud - Savvy - Honest - Passionate - Personal - Together