Housekeeper

The Harrogate Inn; Harrogate; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food

£1 January–March stays

1/3 off room bookings

£50 on same day bookings

15% off for loved ones

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Job summary

The Harrogate Inn in Harrogate is seeking a dedicated Housekeeper to maintain pristine rooms and public spaces, ensuring a welcoming guest experience. You’ll be a friendly, detail-oriented team member who stays calm under pressure and responds promptly to guest needs.

Join our housekeeping team to contribute to a positive, efficient work environment, manage linen stocks, and keep all guest areas spotless. This on-site full-time role offers opportunities within a well-regarded pub-with-rooms

Qualifications

• Friendly and detail-oriented
• Able to remain calm under pressure
• Team player who works well with others
• Responsive and proactive in guest needs

Responsibilities

• Clean rooms to high standards
• Keep public areas clean and welcoming
• Report maintenance issues promptly
• Manage stocks of linen, towels and room supplies

Skills

Friendly

Detail-oriented

Calm under pressure

Collaborative

Job description

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you - your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (...that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Set on famous Parliament Hill, The Harrogate Inn, formally known as the St George Hotel offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn...

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija's video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*