Housekeeper

Greystar; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Immobilienverwaltung sucht nach einem engagierten Hausmeister, der für die Sauberkeit und den positiven Eindruck der Gemeinschaft verantwortlich ist. In dieser Rolle arbeiten Sie in einem unterstützenden Team, um sicherzustellen, dass alle Bewohner eine hohe Sauberkeit genießen. Sie werden auch für die Behebung von Kundenanfragen und die Unterstützung bei der Instandhaltung verantwortlich sein. Wenn Sie eine Leidenschaft für hervorragenden Service und ein Auge für Details haben, ist dies die perfekte Gelegenheit für Sie, Teil eines dynamischen Teams zu werden, das sich für die Zufriedenheit der Bewohner einsetzt.

Benefits

Gesundheitsversorgung

Bezahlte Freizeit

Berufliche Entwicklung

Mitarbeiterhilfe-Programm

Qualifications

• Erfahrung in der Reinigung eines Kundenumfelds.
• Fähigkeit zur Lösung von Problemen in praktischen Situationen.

Responsibilities

• Sicherstellung der Sauberkeit in Gemeinschaftsbereichen und Büros.
• Reaktion auf Kundenanfragen und Unterstützung der Bewohner.
• Durchführung täglicher Reinigungs- und Wartungsaufgaben.

Skills

Aufmerksamkeit für Details

Kundenservice

Problemlösungsfähigkeiten

Eigenverantwortung

Flexibilität

Education

Erfahrung in der Reinigung

Job description

1 month ago Be among the first 25 applicants

R0150498 Nera Living Hayes Hayes, United Kingdom

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• Overview
• Job Responsibilities
• Success Profile
• Trending
• Benefits
  
  

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

• Full-Time
• Mid-Level
• No
  
  

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Job Responsibilities

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

Job Description

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries
• Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
  
  

About You

• Previous experience of maintaining cleanliness within a customer occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Ability to work autonomously, using initiative when required.
• Strong attention to detail
• Flexible approach to work and adaptable to thrive in a changing environment
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
  
  

Behaviors & Values

• Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.
• Respect - We will accept and value our individual differences and show genuine consideration for the thoughts, needs, and ideas of others. We value and encourage a work/life balance.
• Accountability - We will take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
• Professionalism - We will proudly present a positive, dignified, and business-like image at all times through our appearance, behaviour, and interactions with others.
• Teamwork - We will work together to accomplish goals, solve problems, and enrich our work environment.
• Service - We will make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
  
  

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

• Problem-Solver
• Dependable
• Efficient
• Team player
• Productive
• Flexible
  
  

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Trending

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Meet our people and discover how you can make an impact providing a home to people across the world.

"Greystar has granted me the opportunity to grow as an employee and assisted me in every obstacle I have encountered at work. With the amazing management and coworkers here, who have taught me what they know without hesitation, it is easy to see why people stay with the company a long time. Every day is something different, that makes the adventure of growing with the company so exciting!"

• Omar
  
  

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Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

• in select countries
  
  

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

• varies by country
  
  

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance

Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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