Housekeeper

Forest Holidays; Coleford; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Generous holiday allowance

Performance-based bonus (5% quarterly)

Enhanced parental leave

Long service awards

Health & well being platform access

Company pension

Volunteer days (two paid)

Job summary

Forest Holidays is seeking a Housekeeper to join our team at the Forest of Dean. Open all year, you will clean multiple cabins per shift, ensuring every guest enjoys a spotless, welcoming environment in a stunning forest setting.

We value enthusiasm, reliability and a can-do attitude, with a strong eye for detail. The role involves outdoor work in all weather, and working Mon and Fri from 9:30am to 4:00pm at Forest Holidays.

Qualifications

• Clean cabins to a high standard with consistency and pride.
• Work well in a team and communicate clearly with colleagues.
• Show initiative and maintain brand standards at all times.

Responsibilities

• Clean and prepare multiple cabins per shift to the highest standard.
• Ensure all cabins are spotless and welcoming for arriving guests.
• Demonstrate pride in your work and attention to detail every day.
• Follow Forest Holidays brand standards to deliver the Forest Feeling from guest arrival.

Skills

Teamwork

Attention to detail

Communication

Customer service

Outdoors work

Tools

Cleaning equipment

Job description

Escape to the heart of the Forest of Dean, where your work makes every guest’s woodland stay unforgettable

• Location: Forest of Dean (Coleford, Gloucestershire)
• Salary: £12.71 per hour
• Working Hours: Part-time, 12 hours.
• Days of Work: Monday and Friday, 9:30am until 4:00pm.

We have an exciting opportunity for a Housekeeper to join our team at Forest of Dean. Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests. Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain’s most amazing forests.

About the Housekeeper Role

Open all year round, our Housekeepers work in small teams, cleaning multiple cabins per shift. Passionate about the little details, you understand the importance of exceptional cleanliness, it’s what keeps our guests coming back time and time again.

Key responsibilities include

• Cleaning and preparing multiple cabins per shift to the highest standard.
• Ensuring all cabins are spotless and welcoming for arriving guests.
• Taking pride in your work and attention to detail at all times.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.

What Are We Looking For

Our ideal Housekeeper will be enthusiastic, energetic, and eager to deliver on our exceptional brand standards. You’ll be a team player with a keen eye for detail, capable of building good working relationships with colleagues and meeting set timescales.

We’re looking for someone with

• A positive, can-do attitude and a strong work ethic
• The ability to work well in a team and communicate effectively with colleagues
• Great attention to detail, ensuring high cleanliness standards are met
• Some previous experience in a similar role
• A willingness to work outdoors in a natural setting, whatever the weather

Who Are Forest Holidays

We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.

Why Join Us

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
• Long service awards and company events - Celebrate success with your team
• Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best
• Pension scheme - Secure your future with our company pension
• Two paid days to volunteer - Give back to a cause you care about
• Subsidised meals - Discounted food when working on location
• Health cash plan & life assurance - Covered by the company to keep you protected
• Wellbeing events & activities - Focus on your mental and physical wellness
• Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Hundreds of discounts - Save on top brands across the UK

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17

• 16 years: £8.00 per hour
• 17 years: £10.85 per hour

Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.