housekeeper

Cheshire & Wirral Partnership NHS Foundation Trust; Bebington; On-site; GBP 15,000 - 18,000; Full time

Job summary

Cheshire and Wirral Partnership NHS Foundation Trust is seeking a dedicated ward housekeeper to support cleaning, meal service, and minor maintenance across a 7-day rotating pattern, ensuring a safe, high-quality environment for patients.

You will work with ward staff, follow cleaning policies, maintain confidentiality, and support infection control. The Trust notes Real Living Wage with a supplement when applicable and offers induction and supportive team environment.

Qualifications

• NVQ Level 1 cleaning or equivalent experience.
• Care/hospitality supervision and cleaning, equivalent experience.
• Basic Food Hygiene.
• Working towards/a requirement/willingness to achieve relevant NVQ's up to level 3 through training and ward induction.

Responsibilities

• To assist in maintaining cleaning standards on the Ward, including specialist cleaning of surfaces and furnishings and check all jobs on the cleaning checklist are completed.
• To ensure general and specialist equipment e.g. wheelchairs/hoists are cleaned as per cleaning policy and the batteries checked.
• To ensure all areas of the Ward are maintained and are safe and tidy at all times.
• To identify any problems with cleanliness and report to the Ward Manager.
• To maintain a hygienic environment including communal areas and patients' bedrooms / bathrooms.
• To maintain complete confidentiality with regard to all patient issues.
• To maintain upkeep of patient and ward areas.

Skills

Cleaning

Care supervision

Food hygiene basics

Teamwork

Customer service

Education

NVQ Level 1 cleaning

NVQ Level 2 cleaning

NVQ Level 2 in Care

Job description

Working across a 7 day period Mon‑Sun (5x 7.5hr shifts) The post-holder will work as an integral part of the Ward team. You will be expected to be involved in enhancing the patient experience. The housekeeper should relate to all care disciplines to ensure the provision of a high quality and safe environment for service users. This would include some cleaning and assisting with meal service and minor maintenance, together with any other specified tasks as identified by the Ward Management Team. The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role. Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Detailed job description and main responsibilities Please download a copy of the job description (see 'documents to download' section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust's Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust's Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [e-mail] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the 'essential' criteria described in the person specification for an available position, please answer 'YES' to the question: 'Do you wish to be considered under the Guaranteed Interview Scheme?' Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Responsibilities

• To assist in maintaining cleaning standards on the Ward, including specialist cleaning of surfaces and furnishings and check all jobs on the cleaning checklist are completed.
• To ensure general and specialist equipment e.g. wheelchairs/hoists are cleaned as per cleaning policy and the batteries checked.
• To ensure all areas of the Ward are maintained and are safe and tidy at all times.
• To identify any problems with cleanliness and report to the Ward Manager.
• To maintain a hygienic environment including communal areas and patients' bedrooms / bathrooms.
• To maintain complete confidentiality with regard to all patient issues.
• To maintain upkeep of patient and ward areas.

Qualifications and experience

• NVQ Level 1 cleaning or equivalent experience.
• Care/hospitality supervision and cleaning, equivalent experience.
• Basic Food Hygiene.
• Working towards/a requirement/willingness to achieve relevant NVQ's up to level 3 through training and ward induction.

Desirable criteria

• NVQ Level 2 in cleaning.
• NVQ Level 2 in Care
• Food Hygiene Certificate., Good basic knowledge of Microsoft Office packages.
• Basic knowledge of Health and Safety. Including infection control.
• Customer service, internal and external.
• Communicate effectively with patients, their families and carers.
• Work effectively in teams, appreciating the roles of other staff and agencies involved in the care of patients.
• Fully understand and respect the respective rights and feelings of patients and their families, seeking out and addressing their needs.
• Responsibility for some financial handling.
• Organisation skills.

Desirable criteria

• Knowledge/experience of cooking for a number of people., In a similar environment or equivalent.
• To be able to train others in Housekeeping duties.

Desirable criteria

• Previous NHS experience., Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person‑centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.