Housekeeper

Anchor Hanover Group; Banstead; On-site; GBP 10,000 - 16,000; Part time

Job summary

Anchor Hanover Group is seeking a part-time cleaning operative for a 20 hours per week role in Banstead, England. You will maintain a clean, safe and pleasant environment for residents and visitors in both home and communal areas, following health and safety guidelines.

The role requires NVQ2 in customer service, prior cleaning experience is desirable, and you will handle cleaning products safely, use equipment such as carpet cleaners, and protect data and safeguarding of vulnerable adults.

Qualifications

• NVQ2 in customer service or equivalent is desirable.
• Experience using cleaning products safely and effectively.
• Knowledge of cleaning procedures and equipment including carpet cleaners.
• Understanding of data protection, confidentiality and safeguarding of vulnerable adults.
• Health & safety in the workplace including COSHH.

Responsibilities

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Skills

Well organized

Interpersonal skills

Team player

Time management

Education

Customer service NVQ2

Tools

Carpet cleaners

Job description

20 hours per week.

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.