Housekeeper

The Inn Collection Group; Ambleside; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Housekeeper to join their award-winning team. This role is vital for maintaining pristine rooms and public areas, ensuring guests enjoy a memorable stay. With a focus on cleanliness and attention to detail, you will contribute to a positive work environment while balancing flexibility in your schedule. Located in the stunning Lake District, this position offers the chance to work in a beautiful setting while being part of a company that values its employees and their well-being. If you take pride in creating comfortable spaces and enjoy working collaboratively, this opportunity is perfect for you.

Benefits

Extra paid holiday for birthdays

Lead-Inn development program

Paid breaks

50% off food at Inns

£1 stays during off-peak months

1/3 off room bookings all year

£50 for same day bookings

15% off for loved ones

24/7 Employee Assistance Programme

Tips (Tronc) scheme

Qualifications

• Friendly and detail-oriented, able to exceed guest expectations.
• Reliable with a passion for cleanliness and creating comfortable spaces.

Responsibilities

• Cleaning rooms to high standards and ensuring public areas are welcoming.
• Reporting maintenance issues and managing stocks of linen and supplies.

Skills

Detail-oriented

Team collaboration

Reliability

Ability to work under pressure

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Ambleside Inn is set against a backdrop of breath-taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature's tranquillity and with easy access to some of the area's most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces, we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*