House Manager

Crystal Care; Newcastle-under-Lyme; Vor Ort; GBP 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Flexible scheduling

Paid time off

Training and development

Wellbeing programs

Employee discounts

Zusammenfassung

Crystal Care Solutions is seeking an experienced House Manager to lead a Supported Accommodation provision for young people aged 16–25. You will manage staff, ensure high-quality, person-centred care, and drive independence and safeguarding practices across shifts, including weekends.

You’ll oversee audits, compliance, and progression targets while modelling strong leadership. The role requires 1+ year in supervision, 2+ years in health and social care with young people, and solid Microsoft

Qualifikationen

• 1+ year of experience in a supervisory or management role.
• 2+ years of experience in Health and Social Care, ideally with children and/or young adults.
• Ability to lead and motivate a team while fostering a safe and inclusive environment.
• Excellent written and verbal communication skills.
• Confident in using Microsoft Office (Outlook, Word, Excel).
• Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks.
• Strong planning, delegation, and organisational abilities.
• Full UK Driving Licence.
• Willingness to complete relevant qualifications within required timescales.

Aufgaben

• Leading a care leaving provision in line with the Supported Accommodation (England) Regulations 2023
• Managing a team of support staff, overseeing day-to-day operations, and ensuring compliance and best practice
• Delivering high-quality, person-centred support that promotes independence and wellbeing
• Developing and implementing independence plans, safeguarding practices, and progression targets
• Acting as a role model and mentor for both young people and team members
• Coordinating shift planning, performance monitoring, team development, and budget management
• Conducting audits, inspections, and regulatory compliance checks

Kenntnisse

Managing Teams

Mentoring & Coaching

Developing People

Leadership

Communication

Providing Care

Empathy

Ausbildung

Level 3 in Children's Residential Care or Equivalent Qualification

Level 5 Leadership & Management in Children's Residential Care or Equivalent Qualification

Tools

Microsoft Office (Outlook, Word, Excel)

Jobbeschreibung

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

Are you an experienced leader in Health and Social Care with a passion for empowering young people? Join Crystal Care Solutions as a House Manager and take the lead in delivering safe, high-quality supported accommodation for young people aged 16–25.

• Leading a care leaving provision in line with the Supported Accommodation (England) Regulations 2023
• Managing a team of support staff, overseeing day-to-day operations, and ensuring compliance and best practice
• Delivering high-quality, person-centred support that promotes independence and wellbeing
• Developing and implementing independence plans, safeguarding practices, and progression targets
• Acting as a role model and mentor for both young people and team members
• Coordinating shift planning, performance monitoring, team development, and budget management
• Conducting audits, inspections, and regulatory compliance checks

#INDHP

About The Role

What we are looking for

Essential:

1+ year of experience in a supervisory or management role

2+ years of experience in Health and Social Care, ideally with children and or young adults

Ability to lead and motivate a team while fostering a safe and inclusive environment

Excellent written and verbal communication skills

Confident in using Microsoft Office (Outlook, Word, Excel)

Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks

Strong planning, delegation, and organisational abilities

Ability to work flexible shifts, including weekends and sleep-ins

Full UK Driving Licence

Willingness to complete relevant qualifications within required timescales

Desirable:

Level 3 or 5 qualification in Health & Social Care or Management - ideally in Childrens Residential Care

Financial planning experience or budget management responsibility

Required Criteria

• Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks
• Ability to work flexible shifts, including weekends and sleep-ins
• Confident in using Microsoft Office (Outlook, Word, Excel)
• 1+ year of experience in a supervisory or management role
• Level 3 in Children's Residential Care or Equivalent Qualification
• Strong planning, delegation, and organisational abilities

Desired Criteria

• Level 5 in Leadership and Management of Children's Residential Care or Equivalent Qualification or willing to undertake
• Financial planning experience or budget management responsibility

Skills Needed

Managing Teams, Mentoring & Coaching, Developing People, Leadership, Communication, Providing Care, Empathy

About The Company

Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.

Company Culture

At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.

We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.

Company Benefits

At Crystal Care Solutions, we believe that taking care of our team is just as important as taking care of the children and young people. That’s why we offer a comprehensive benefits package designed to support your health, well-being, and professional growth.

Our benefits include competitive compensation, flexible scheduling options, paid time off, ongoing training and development opportunities, and access to wellness programs. We’re committed to creating a supportive work environment where employees feel valued, motivated, and equipped to succeed.

Vacation, Paid time off, Employee discounts, Gym membership or wellness programs, Casual dress, Referral bonus, Competitive salary, Free meals during shifts, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Blue Light Card, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events, Company employee App

Salary

£38,299.47 - £45,909.03 per year