Deputy Children'S Manager

Crystal Care; Stoke-on-Trent; On-site; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Gym membership

Progression opportunities

Wellbeing scheme

Job summary

Crystal Care Solutions is seeking a Deputy Care Manager to lead the care team in residential homes providing therapeutic care to children and young people with complex needs. You will deputise for the Registered Manager and oversee staff supervision, development and safeguarding compliance.

The role requires experience in residential childcare, Level 3 Diploma, and a commitment to ongoing professional development.

Qualifications

• 1 years’ experience in a supervisory or management role in residential care.
• 2 years’ experience working in residential childcare.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Willingness to complete Level 5 Leadership & Management qualification.
• Excellent understanding of child development, trauma-informed practice, and safeguarding.
• Proven team leadership, organisation, and delegation skills.
• Knowledge of regulations and legal frameworks in residential care.
• Ability to work flexible shifts, including weekends and sleep-ins.

Responsibilities

• Leading care practices in the home and deputising for the Registered Manager.
• Overseeing staff supervision, development, and performance.
• Ensuring safeguarding compliance and regulatory requirements.
• Working directly with children to promote positive relationships and outcomes.
• Planning shifts, allocating resources, and maintaining smooth day-to-day operations.
• Supporting development and implementation of individual care and therapeutic plans.
• Collaborating with external professionals for best outcomes.
• Promoting an inclusive, nurturing, and stable home environment.

Skills

Audit regs

Team management

People development

Communication

Empathy

Org skills

Vulnerable people

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management (desirable)

Job description

Deputy Children's Worker - Full Time - 2:4 shift pattern with Sleep-ins / 3 Bed EBD

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

We are looking for a passionate and experienced Deputy Care Manager to help lead our dedicated team in providing therapeutic care to children and young people in our residential homes. This is a fantastic opportunity for someone with strong leadership skills, a commitment to best practice, and a desire to help young people thrive.

#INDHP

About The Role

Your Role

• Leading care practices in the home and deputising for the Registered Manager
• Overseeing staff supervision, development, and performance
• Ensuring compliance with safeguarding protocols and regulatory requirements
• Working directly with children to promote positive relationships and outcomes
• Planning shifts, allocating resources, and maintaining smooth day-to-day operations
• Supporting the development and implementation of individual care and therapeutic plans
• Collaborating with external professionals to ensure the best outcomes for young people
• Promoting an inclusive, nurturing, and stable home environment

What we are looking for

Essential:

• 1 years’ experience in a supervisory or management role in residential care
• 2 years’ experience working in residential childcare
• Level 3 Diploma in Residential Childcare (or equivalent)
• Willingness and ability to complete Level 5 Leadership & Management qualification
• Excellent understanding of child development, trauma-informed practice, and safeguarding
• Proven team leadership, organisation, and delegation skills
• Knowledge of regulations and legal frameworks in residential care
• Strong written and verbal communication skills
• Full UK Driving Licence
• Resilience, adaptability, and ability to work under pressure
• Ability to work flexible shifts, including weekends and sleep‑ins
• Commitment to ongoing professional development

Desirable:

• Level 5 qualification in Leadership & Management
• Experience managing staff performance and leading team development

Required Criteria

• 1 years’ experience in a supervisory or management role in residential children's care
• Level 3 Diploma in Residential Childcare (or equivalent)
• Knowledge of regulations and legal frameworks in residential care
• Proven team leadership, organisation, and delegation skills
• Excellent understanding of child development, trauma-informed practice, and safeguarding
• Ability to work flexible shifts, including weekends and sleep‑ins

Desired Criteria

• Experience managing staff performance and leading team development
• Level 5 qualification in Leadership & Management of Children's Residential Care
• Prior experience of Taking responsibility for overseeing aspects of the home in the absence of the Registered Manager and Deputy.
• Experience of supporting Ofsted Inspections

Skills Needed

Audit Regulation Awareness, Team Management, Developing People, Communication, Providing Care, Empathy, Organisational skills, Experience working with vulnerable people

About The Company

Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.

Company Culture

At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.

We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.

Company Benefits

At Crystal Care Solutions, we believe that taking care of our team is just as important as taking care of the children and young people. That’s why we offer a comprehensive benefits package designed to support your health, well‑being, and professional growth.

Our benefits include competitive compensation, flexible scheduling options, paid time off, ongoing training and development opportunities, and access to wellness programs. We’re committed to creating a supportive work environment where employees feel valued, motivated, and equipped to succeed.

Vacation, Paid time off, Employee discounts, Gym membership or wellness programs, Casual dress, Referral bonus, Competitive salary, Free meals during shifts, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Blue Light Card, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events, Company employee App

Salary

£38,849.56 - £39,425.02 per year